IT Business Analyst

HarbourVest Partners • Boston, MA

11d • Hybrid

About The Position

HarbourVest is seeking an experienced IT Business Analyst to support data, reporting, and visualization capabilities for its Client Portal. The role partners with business stakeholders, product owners, data engineering teams, and external partners to support the reliable delivery and ongoing operation of client-facing reports, dashboards, and investment data. The position requires expertise in Power BI, investment data, Snowflake integrations, data mapping, and production support, along with the ability to translate business needs into clear technical requirements and quality solutions.

The role gathers and documents requirements for client-facing reporting and visualizations, supports Power BI solutions, and validates data accuracy, completeness, and consistency. It supports investment data across client, fund, portfolio, transaction, and performance domains; maintains mappings and transformation rules; and works with Data Engineering on Snowflake solutions and data flows. It also provides functional and production support, including incident investigation, root-cause analysis, testing, release validation, and operational documentation.

The IT Business Analyst coordinates with an offshore support partner in India, including day-to-day priorities, assignments, progress, support coverage, issue resolution, knowledge transfer, and operational readiness. The role facilitates requirements sessions, develops user stories and acceptance criteria, supports backlog prioritization, solution design, user acceptance testing, and release planning, and serves as a liaison across business and technology teams.

This position uses a hybrid work arrangement. Employees receive 18 remote workdays per quarter at their discretion, subject to manager approval. The base salary range is $90,000 to $100,000, and the role is eligible for a discretionary annual bonus. A comprehensive total rewards package may include retirement contributions, health insurance, income protection, paid time off and leave benefits, and well-being programs; eligibility varies by position and geography.

Requirements

• At least 5 years of experience in a Business Analyst, Data Analyst, or related role.
• Demonstrated experience with Power BI, Snowflake or a similar cloud data platform, data mapping, data integration, and reporting requirements.
• Working knowledge of SQL and experience using Python to analyze, validate, and reconcile data.
• Experience supporting production applications and resolving data-related issues.
• Excellent analytical, communication, documentation, and partner management skills.
• Ability to translate complex technical concepts into clear, business-friendly language.

Nice To Haves

• Experience in private equity, asset management, financial services, or investment operations.
• Familiarity with client, investor, fund, or investment performance reporting.
• Experience supporting a client-facing portal or digital platform.
• Experience coordinating or functionally managing offshore support teams, preferably in India.
• Experience with Agile delivery practices and tools such as Jira and Confluence.

Responsibilities

• Gather and document requirements for client-facing reports, dashboards, metrics, and visualizations.
• Support the development and enhancement of Power BI solutions and validate data for accuracy, completeness, and consistency.
• Maintain business rules, data definitions, reporting requirements, and operational documentation.
• Support investment data across client, fund, portfolio, transaction, and performance domains.
• Develop and maintain source-to-target mappings, transformation rules, and integration requirements.
• Partner with Data Engineering on Snowflake solutions and analyze data flows across source systems, Snowflake, Power BI, and the Client Portal.
• Perform data reconciliation, impact analysis, and root-cause analysis to address data quality issues.
• Provide functional support for Client Portal data, reporting, and visualization capabilities.
• Participate in incident triage, issue investigation, root-cause analysis, and resolution.
• Support production releases through testing, validation, post-deployment monitoring, and maintenance of runbooks and support procedures.
• Identify opportunities to improve data quality and reporting processes and increase support efficiency.
• Coordinate day-to-day priorities, work intake, assignments, project progress, support coverage, and issue resolution with the offshore support partner in India.
• Provide business context and requirement clarification, review offshore partner work, and ensure alignment with quality and service expectations.
• Support knowledge transfer, operational readiness, open status reporting, and accountability across the distributed team.
• Facilitate requirements sessions and translate business needs into user stories, process flows, functional requirements, and acceptance criteria.
• Support backlog prioritization, solution design, user acceptance testing, and release planning.
• Act as a liaison among business users, product teams, data engineers, developers, support teams, and third-party partners.

Benefits

• Discretionary annual bonus eligibility, determined based on individual and overall firm performance.
• Retirement contributions may be included in the total rewards package.
• Health insurance may be included in the total rewards package.
• Income protection may be included in the total rewards package.
• Paid time off and leave benefits may be included in the total rewards package.
• Well-being programs may be included in the total rewards package.
• Long-term reward programs may be available, typically for more senior-level roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed