IT Business Analyst

Kwik Trip•La Crosse, WI
•$75,160 - $112,740•Onsite

About The Position

Kwik Trip, Inc. is seeking a full-time IT Business Analyst to serve as a key liaison between its Store Engineering and Information Technology teams. The role translates business needs into technology solutions, improves processes, and collaborates with business leaders, technical teams, vendors, and other stakeholders to support evolving business capabilities. The position is in the Information Technology department in La Crosse, Wisconsin, and works daytime hours Monday through Friday, with on-call responsibilities as needed.

Requirements

  • Associate or bachelor’s degree in a technology-related field, or equivalent work experience in business analysis, systems support, application development, or information technology.
  • Excellent analytical, problem-solving, and communication skills, including the ability to translate business needs into technology solutions.
  • Strong organizational and project management skills, with the ability to manage multiple priorities while maintaining accuracy and attention to detail.
  • Experience building relationships and collaborating with business stakeholders, executive leadership, technical teams, and external vendors.
  • Working knowledge of SQL, database concepts, APIs, XML, JSON, cloud technologies, and enterprise reporting tools such as Power BI and SSRS.
  • Understanding of Agile/Scrum methodologies, software development lifecycles, and system implementation best practices.
  • Self-driven approach with leadership, change management, and continuous improvement capabilities.
  • At least 2 years of experience.

Nice To Haves

  • Knowledge of supply chain operations and business processes.
  • Experience with asset management and work order management platforms, such as Maximo, supporting maintenance, operations, and asset lifecycle processes.

Responsibilities

  • Partner with business leaders and stakeholders to gather requirements, identify opportunities for improvement, and support strategic initiatives.
  • Analyze business processes and operational needs to identify opportunities for optimization, automation, and technology enhancements.
  • Translate business requirements into functional and technical specifications that align business objectives with technology solutions.
  • Design, recommend, and support solutions that enable new and evolving business capabilities.
  • Develop an understanding of departmental operations, workflows, and objectives to support business needs.
  • Collaborate with technical teams, business users, vendors, and project stakeholders to design and deliver solutions.
  • Serve as a subject matter expert and trusted resource for supported applications, processes, and technologies.
  • Evaluate emerging technologies, industry trends, and best practices to identify opportunities for innovation and continuous improvement.
  • Build partnerships across business units, IT teams, vendors, and third-party partners.
  • Work with technology partners to evaluate solutions, implement best practices, and maximize business value.
  • Identify opportunities to improve efficiency, reduce operational challenges, and enhance the user experience.

Benefits

  • Health insurance
  • 401k
  • Paid time off
  • Bonuses ranging from 8–12% of each coworker’s gross annual wage, depending on company profitability; the company gives 40% of pre-tax profits back to coworkers
  • Comprehensive benefits package
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