IT Business Analyst

Sonepar • Laval (administrative region), QC

7d

About The Position

Sonepar Canada is an independent family-owned company with global market leadership in the business-to-business distribution of electrical, industrial and safety products and related solutions. In Canada, we are represented by 6 locally managed electrical and industrial distributors and have over 100+ locations with coverage in 9 provinces.
We are a proud member of the Sonepar Group, the world's largest privately-held electrical distributor. The Sonepar Group is present in more than 40 countries with over 45,000 employees.
To explore and learn more about Sonepar opportunities, please visit www.career.sonepar.com
What’s In It For You?

You will be joining a market leader with over 40 years of experience to help you elevate your potential.
You will be working for the world's #1 privately held business to business distributor of electrical products and related solutions.
A chance to get involved in the forever growing electrical industry.
We house the largest inventory to better service our customers and deliver on sales commitments.
An opportunity for career development across many business departments within our organization.
Responsible for gathering and documenting business requirements across multiple operating companies for IT projects, assessing the business impact of changes, capturing, analyzing and documenting requirements, and validating user acceptance testing.

Requirements

• Bachelor’s degree in Information Systems, Business, or equivalent experience.
• Minimum 5 years’ experience in Business Analysis, Systems Analysis, Quality Assurance, or a related field.
• Strong communication skills in English and French.
• Experience with data analysis, software development, and B2B environments.
• Solid organizational and time management skills.

Responsibilities

• Gather, analyze, and document business requirements, processes, and system specifications for IT projects across multiple business functions.
• Facilitate alignment of requirements and processes across multiple operating companies.
• Support stakeholders in understanding and adapting to changes resulting from IT projects.
• Communicate key insights, findings, and recommendations to project teams.
• Create and validate functional specifications, including systems design elements such as data migration rules, business rules, wireframes, and test scenarios.
• Participate in design sessions and collaborate with development teams to define solutions.
• Identify, document, and report technical issues and system deficiencies; recommend improvements.
• Define reporting and alerting requirements in collaboration with the IT Project Manager.
• Build and maintain effective relationships with IT teams and business units to optimize project outcomes.
• Design, document, and maintain system processes; assist with ERP, WMS, and other business system configuration.
• Provide level 2 customer support and assist in troubleshooting and testing software modifications.
• Develop and execute application test scripts; ensure anomalies are addressed and changes are documented.
• Continuously seek opportunities to improve monitoring, discover issues, and deliver better value to customers.
• Perform other related duties as required.

Benefits

• Flexible benefits program allowing you to choose from options that best fit you and your dependents’ needs.
• Benefit options include: Medical, Dental, Vision, Health Spending Account & RRSP matching.
• Employee Assistance Program, Tuition Reimbursement, Employee Discounts and a career path.
• Company paid Life Insurance.
• Employee paid disability.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level