IT Business Analyst

Nissan • Franklin, TN

6d • Hybrid

About The Position

Nissan is seeking an IT Business Analyst to support one or more products within a value stream. The role translates business needs into clear requirements, aligns solution priorities with Product Managers, ensures proposed approaches follow organizational standards, and partners with internal and outsourced development teams to clarify expectations, validate deliverables, maintain quality and timely execution, and contribute to continuous improvement across the product lifecycle. The position is based in Franklin, Tennessee, and follows a hybrid schedule: Monday through Thursday in the office and Fridays remote.

The analyst serves as a liaison among departments, vendors, and technical teams, and collaborates on technical design and implementation for assigned products. The role oversees code quality, security, and performance through reviews and automation; manages incidents and production support; and works with third-party vendors to interpret technical issues, review logs or source logic, and secure timely resolutions and effective maintenance.

The position leads requirements gathering and documentation using interviews, workshops, workflow analysis, and enterprise methodologies. Deliverables may include business requirements, functional specifications, use cases, interface designs, and testing artifacts. The analyst applies analytical, technical, and managerial skills, works in Agile delivery environments, and contributes to project and risk management, feasibility studies, cost analyses, and multiple initiatives. The role requires effective communication and collaboration with stakeholders at all levels, the ability to influence decisions and build consensus, autonomy, and adaptability to changing priorities or off-hours needs.

Requirements

• Bachelor’s degree.
• At least 5 years of overall IS/IT experience.
• At least 5 years of experience working in an application development environment.
• At least 5 years of experience working with third-party vendors.
• Hands-on experience with mainframe systems, Big Data platforms, Snowflake, AWS Cloud, Tableau and Power BI, Java, and machine learning tools and frameworks.
• Strong experience with Salesforce and Agentforce.
• Ability to work effectively in Agile/Scrum environments, participate in sprint activities, and manage work through JIRA.
• Ability to work on-site in Franklin, Tennessee.
• Ability to work autonomously, adapt to shifting priorities or off-hours needs, and manage multiple initiatives.
• Legally authorized to work in the United States; proof of employment eligibility is required at hire.
• Successful completion of drug and background screenings is required.

Nice To Haves

• Advanced technical degree.
• Prior experience working with offshore teams.
• Project management experience.
• Proven ability to lead and support multiple quality analytics initiatives in complex, enterprise-level environments.
• Skill coordinating across organizations, optimizing processes, and supporting analytics and operational objectives.

Responsibilities

• Translate business requirements into technical specifications and serve as a liaison across departments, vendors, and technical teams.
• Facilitate communication and guide or coordinate other analysts when needed.
• Collaborate with technical teams on technical design and implementation for assigned products.
• Oversee code quality, security, and performance through reviews and automation.
• Manage incidents and production support, coordinating with third-party vendors and ensuring timely resolution and effective maintenance.
• Interpret technical issues and review logs or source logic.
• Lead requirements gathering and documentation through interviews, workshops, workflow analysis, and enterprise methodologies.
• Produce business requirements, functional specifications, use cases, interface designs, and testing artifacts.
• Participate in Agile delivery and project and risk management.
• Evaluate information, reconcile conflicts, and drive clarity.
• Communicate with diverse stakeholders, influence decisions, build consensus, challenge assumptions, and interact professionally with executives, managers, developers, and subject matter experts.
• Support organizational goals across domains and regions, adapting to shifting priorities and off-hours needs.
• Contribute to feasibility studies and cost analyses and engage in multiple initiatives simultaneously.
• Support continuous improvement throughout the product lifecycle.

Benefits

• Career growth and continuous learning opportunities, including diverse career paths, cross-departmental moves, learning platforms, seminars, and leadership training.
• Tuition reimbursement.
• Comprehensive benefits package, including medical coverage, mental health benefits, parental leave, and retirement savings.
• Employee Lease Program discounts on lease vehicles.
• Vehicle Purchase Program (VPP).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level