IT Business Analyst, Client Portal Data & Visualizations

HarbourVest Partners • Boston, MA

5d • $90,000 - $100,000 • Hybrid

About The Position

HarbourVest is seeking an IT Business Analyst to support the data, reporting, and visualization capabilities of its Client Portal. The role partners with business stakeholders, product owners, data engineering teams, and external partners to support reliable delivery of client-facing reports, dashboards, and investment data. The ideal candidate has expertise in Power BI, investment data, Snowflake integrations, data mapping, and production support, and can translate business needs into clear technical requirements and high-quality solutions.

The role covers requirements gathering and documentation, Power BI solution support, investment-data integration and validation, production support, and coordination with an offshore support partner in India. It also facilitates business analysis activities across business users, product teams, data engineers, developers, support teams, and third-party partners. Success is measured by accurate and reliable Client Portal data and reporting, clear requirements and mappings, timely issue resolution, effective offshore coordination, and strong cross-functional collaboration.

The position uses a hybrid work arrangement. Employees receive 18 remote workdays per quarter at their discretion, subject to manager approval. The stated U.S. base salary range is $90,000–$100,000, with eligibility for a discretionary annual bonus. Total compensation may also include long-term reward programs for typically more senior roles and a comprehensive rewards package that may include retirement contributions, health insurance, income protection, paid time off and leave benefits, and well-being programs. Eligibility for certain components varies by position and geography.

Requirements

• At least 5 years of experience in a Business Analyst, Data Analyst, or related role.
• Demonstrated experience with Power BI, Snowflake or a similar cloud data platform, data mapping, data integration, and reporting requirements.
• Working knowledge of SQL and experience with Python for analyzing, validating, and reconciling data.
• Experience supporting production applications and resolving data-related issues.
• Excellent analytical, communication, documentation, and partner management skills.
• Ability to translate complex technical concepts into clear, business-friendly language.

Nice To Haves

• Experience in private equity, asset management, financial services, or investment operations.
• Familiarity with client, investor, fund, or investment performance reporting.
• Experience supporting a client-facing portal or digital platform.
• Experience coordinating or functionally managing offshore support teams, preferably in India.
• Experience with Agile delivery practices and tools such as Jira and Confluence.

Responsibilities

• Gather and document requirements for client-facing reports, dashboards, metrics, and visualizations.
• Support the development and enhancement of Power BI solutions and validate data for accuracy, completeness, and consistency.
• Maintain business rules, data definitions, reporting requirements, and operational documentation.
• Support investment data across client, fund, portfolio, transaction, and performance domains.
• Develop and maintain source-to-target mappings, transformation rules, and integration requirements.
• Partner with Data Engineering on Snowflake solutions and analyze data flows across source systems, Snowflake, Power BI, and the Client Portal.
• Perform data reconciliation, impact analysis, and root-cause analysis to address data quality issues.
• Provide functional support for Client Portal data, reporting, and visualization capabilities.
• Participate in incident triage, issue investigation, root-cause analysis, and resolution.
• Support production releases through testing, validation, post-deployment monitoring, and maintenance of runbooks and support procedures.
• Identify opportunities to improve data quality, reporting processes, and support efficiency.
• Coordinate day-to-day priorities, work intake, assignments, project progress, support coverage, and issue resolution with the offshore support partner in India.
• Provide business context and requirement clarification, review the offshore partner’s work, and ensure alignment with quality and service expectations.
• Support knowledge transfer, operational readiness, open status reporting, and accountability across the distributed team.
• Facilitate requirements sessions and translate business needs into user stories, process flows, functional requirements, and acceptance criteria.
• Support backlog prioritization, solution design, user acceptance testing, and release planning.
• Act as a liaison among business users, product teams, data engineers, developers, support teams, and third-party partners.

Benefits

• Discretionary annual bonus based on individual and overall firm performance.
• Potential participation in long-term reward programs, typically for more senior-level roles.
• Retirement contributions.
• Health insurance.
• Income protection.
• Paid time off and leave benefits.
• Well-being programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed