DSHS FTAA IT Business Analyst - Senior/Specialist

State of Washington•Thurston County – Olympia, WA

About The Position

The Senior IT Business Analyst will support the Department of Social and Health Services’ financial and technical teams as they prepare for Washington’s One Washington and Workday transition. The role analyzes existing processes, identifies required changes, and translates business needs into requirements developers can use. It involves facilitating discussions, studying workflows, documenting requirements, identifying gaps between current systems and Workday, clarifying expectations with developers, and supporting business teams as they test proposed solutions. During the first 90 days, the analyst will learn DSHS financial processes, existing applications, and the One Washington project; build relationships; facilitate requirements discussions; and begin documenting workflows and change impacts. Within the first year, success means business needs are understood, requirements are clear, and technical teams have the information needed to deliver effective solutions. This is a one-year project position, with a possible extension dependent on additional funding. The schedule is Monday through Friday, 8 a.m. to 5 p.m. At least two days each week must be worked at Office Building 2 during the first three months. No additional travel is expected. The Olympia area offers access to waterfront recreation, parks, and trails; wet winters and commuting conditions may be considerations.

Requirements

  • Meet one of the following education and experience pathways: a master's degree in information technology, information systems, computer science, business administration, or a closely related field and five years of professional IT experience; a bachelor's degree in one of those fields and seven years of professional IT experience; an associate degree in one of those fields and nine years of professional IT experience; or eleven years of professional IT experience.
  • Four years of experience with financial applications such as accounts payable, accounts receivable, purchasing, asset management, general ledger, or budgeting.
  • Experience must include business and requirements analysis for complex IT solutions, using established methods to gather, analyze, document, validate, prioritize, and manage requirements.
  • Ability to facilitate discussions, ask thoughtful questions, recognize impacts across related processes, and help people with different perspectives reach shared understanding.

Nice To Haves

  • Experience with software development and system implementation.
  • Knowledge of TFS, Azure DevOps, or Agile/Scrum.
  • Knowledge of financial and accounting principles, including Washington State processes.
  • CBAP, CCBA, or PMI-PBA certification.
  • Experience with process maps, use cases, specifications, and test documentation.
  • Ability to resolve conflicting requirements.
  • Experience supporting user acceptance testing and financial system changes.

Responsibilities

  • Analyze financial processes, business needs, and system impacts.
  • Gather, document, validate, and prioritize requirements.
  • Facilitate discussions with business and technical teams.
  • Map workflows and compare current processes with Workday capabilities.
  • Identify gaps, dependencies, risks, and improvement opportunities.
  • Translate business needs into functional requirements and specifications.
  • Coordinate with developers, testers, and business partners.
  • Support test planning, user acceptance testing, and defect analysis.
  • Track requirements, deliverables, and project issues.
  • Present findings and recommendations to leadership.
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