IT Business Analyst II - Court & Detention Services (Civil Service)

City of Dallas

4d•$73,590 - $91,978

About The Position

Provides technical solutions to support departments’ strategic plans by reviewing, analyzing, and evaluating business systems and client department needs on medium-sized projects. The role consults with clients across functional areas, recommends solutions, translates them into systems designs, and supports effective integration and implementation. It also serves as a liaison between the information technology department and assigned client organizations. The position requires regular, reliable, and punctual attendance. Some positions may require a valid driver’s license, and the employee must be able to obtain a PMP Certification within the six-month probationary period. The role is subject to on-call work, nights, and weekends. Certain criminal conviction and deferred-adjudication restrictions apply.

Requirements

Bachelor’s degree in computer science or a business field, or an accepted education and experience equivalency.
Four years of business systems analysis experience involving requirements gathering, process mapping, storyboarding, and use-case development, including experience with one or more listed enterprise applications or tools.
At least two years of the required experience must be in a project management capacity.
Advanced knowledge of systems and business requirements, diagramming process flows, storyboarding, mapping, and use-case development.
Advanced knowledge of testing methodologies and documentation practices, and ability to contribute to requirements testability.
Ability to establish and maintain effective working relationships with management, city officials, vendors, other government agencies, employees, and the public.
Effective oral and written communication skills with a wide variety of people.
Must be able to obtain a PMP Certification within the six-month probationary period.
Some positions may require a valid driver’s license.
Subject to on-call, night, and weekend work.
Must meet the stated restrictions concerning felony, Class A misdemeanor, recent Class B misdemeanor, family violence convictions, and deferred adjudication.

Responsibilities

Consult with clients in cross-functional areas to identify business needs and help develop well-defined requirements.
Evaluate alternatives and recommend suitable solutions for projects with medium scope and risk.
Translate solutions into comprehensive systems designs.
Analyze the effects of medium-risk and medium-sized projects and ensure effective integration with existing systems and processes.
Identify resources needed for medium-risk and medium-complexity projects and prepare recommendations for management approval.
Develop, implement, lead, and monitor project plans to ensure high-quality, cost-effective implementation.
Participate in developing and enforcing standards, procedures, and methodologies that keep business systems on schedule and within cost.
Serve as liaison between the information technology department and assigned client organizations.
Maintain regular, reliable, and punctual attendance.