IT Associate Engineer, Cloud

Eversource Energy•Berlin, CT

About The Position

Under direct supervision, the IT Associate Engineer, Cloud assists with implementing policies for cloud services, managing requests for new technology, establishing a secure cloud environment, implementing technical designs with cloud architects, and ensuring appropriate service availability and uptime. The role maintains and supports Eversource’s cloud infrastructure, specifically Azure, and helps deliver Infrastructure as a Service (IaaS) and Platform as a Service (PaaS). The position also supports security, infrastructure efficiency, and the resolution of infrastructure vulnerabilities and application deployment issues. The position requires availability for emergency storm assignments and travel between Massachusetts, Connecticut, and New Hampshire as necessary. The employee may be asked to work outside standard office hours and may be called to assist during emergencies outside normal responsibilities, hours, and location. Eversource does not offer immigration-related sponsorship for this position.

Requirements

Some understanding of cloud computing technologies.
Zero to three years of experience in a technical background, with a core focus in infrastructure or cloud technologies within a medium-to-large enterprise environment.
Bachelor of Science in computer science, a related technical discipline, or related experience.
Demonstrate knowledge of and support each entity’s mission and vision, policies and procedures, operating instructions, confidentiality guidelines, and code of ethical behavior.
Be available for emergency storm assignments as required.
Be available to travel between Massachusetts, Connecticut, and New Hampshire as necessary.
Be flexible to work outside standard office hours if requested.
Applicants requiring visa sponsorship to start employment with Eversource will not be considered.

Nice To Haves

Hands-on experience with core IaaS, including compute, storage, networking, and high availability.
Experience with data platform and big data technologies such as SQL Server, Azure SQL DB, Azure Synapse, machine learning, or Azure Data Factory.
Experience with Azure PaaS services such as Redis Cache, Service Bus, Event Hub, Azure App Service, or Functions.
Experience with Azure networking, including virtual networks, routing, and virtual network peering.
Experience with identity and authentication technologies such as AD/Azure.
Experience with Cosmos DB or Azure Kubernetes Service.
Experience with automation languages such as PowerShell, Python, or Bash.
Experience with Infrastructure as Code using Terraform or ARM.
Azure certifications.

Responsibilities

Collaborate with engineering and development teams to evaluate and identify optimal cloud solutions.
Assist with modifying and improving existing systems.
Assist with training teams on implementing new technologies and initiatives.
Identify, analyze, and resolve infrastructure vulnerabilities and application deployment issues.
Maintain and support Eversource’s Azure cloud infrastructure.
Work with tier 2 and tier 3 teams on escalated support items.
Optimize cloud infrastructure for efficiency.
Work with Cloud Architects to deliver IaaS and PaaS using Azure.
Keep cloud resources up to date with security patches and best practices.
Maintain infrastructure security according to guidelines for a regulated company.
Assist with emergency response assignments when called upon.