IT Cloud Engineer Network

Excellus BCBS•Rochester, MN
•$79,068 - $198,168

About The Position

This role provides vision, strategy, functionality, and technology solutions for creating and maintaining network platforms for public and private cloud infrastructure. The work includes designing flexible platforms that deliver features and services compatible with leading providers while safely supporting legacy systems. The position conducts technology research, evaluation, development, and delivery throughout infrastructure deployment lifecycles. The engineer works with Information Technology teams to advance the deployment of PaaS, SaaS, hosted, and on-premises subscriptions that provide flexible, secure, on-demand cloud-like services. Solutions should support resiliency and cost reduction while maintaining a highly secure and flexible environment. The role is intended for a hands-on network engineering professional with a strong enterprise networking foundation, including large-scale Cisco and/or Arista environments, routing, switching, network segmentation, BGP, OSPF, VLANs, high availability, and data center networking. Cloud networking experience is valuable, but the primary focus is enterprise network engineering and operations rather than cloud infrastructure, systems administration, or software development. The posting describes four classification levels, with increasing technical expertise, independence, scope, leadership, and mentoring responsibilities. New hires are placed at the level that best matches their experience, credentials, and skills. The role may require travel across the enterprise and on-call rotation support. Remote work may be possible on a case-by-case basis.

Requirements

  • For Level I, seven cumulative years of related work experience in lieu of a degree; or an associate degree in Computer Science, Information Technology, or a related field and four years of related experience.
  • Awareness of security, compliance, and audit policies and procedures.
  • Experience researching, designing, and implementing assigned technologies.
  • Infrastructure operations and infrastructure project delivery experience.
  • Scripting and automation experience.
  • Strong communication skills.
  • Understanding of cloud computing infrastructure and concepts.
  • Knowledge of cloud and/or on-premises integration, including the ability to integrate disparate systems.
  • For Level I, intermediate knowledge of at least three listed concepts or tools: Azure, AWS, GCP, Cisco, Arista, SDWAN, ForeScout, network emulation tools such as GNS3, next-generation firewalls such as Palo Alto, load balancers such as F5, wireless networking, network orchestration such as Arista CloudVision, Terraform or related IaC tools, Ansible or related configuration management, Nutanix or similar hyperconverged technology, VMware ESXi or similar virtualization, YAML or similar markup, JSON, REST API, and GitHub or related Git repositories.
  • For Level II, intermediate knowledge of at least four of the listed concepts or tools, intermediate infrastructure operations and project delivery experience, strong technical documentation ability, experience managing and optimizing IT computing resources, business maturity and confidentiality, strong scripting and automation experience, and intermediate knowledge of disaster recovery and security, compliance, and audit policies and procedures.
  • For Level III, advanced knowledge of at least four listed concepts or tools, advanced understanding of IT infrastructure disaster recovery procedures, ability to mentor within the team, a professional certification in job-related technology, and strategic vision aligned with business objectives.
  • For Level IV, advanced knowledge of at least five listed concepts or tools, demonstrated team or technical leadership, facilitation and project leadership competence, extensive knowledge of hybrid cloud environments, and proven ability to mentor peers.
  • Ability to work in a traditional office environment under fluorescent lighting and communicate orally.
  • Ability to sit at a desk viewing a computer and using a keyboard and mouse for three or more hours at a time.
  • Ability to work in a home office for continuous periods for business continuity.
  • Ability to travel across the enterprise and provide on-call rotation support.

Nice To Haves

  • Bachelor’s degree preferred.
  • Cloud networking experience.

Responsibilities

  • Provide escalation-tier operational support in assigned technical areas.
  • Conduct proof-of-concept testing in a lab environment.
  • Create infrastructure design documents for production deployments.
  • Create, update, and maintain documentation supporting technology standards.
  • Deploy new technology into production.
  • Design infrastructure solutions to support business requirements.
  • Ensure assigned technologies align with business needs.
  • Research and implement hybrid cloud technology.
  • Support high-level strategy for the enterprise server environment.
  • Gather IT infrastructure requirements directly from business stakeholders.
  • Work with technology vendors and technical subject-matter experts to establish corporate standards.
  • Integrate multiple systems and technologies.
  • Serve as a primary engineer for assigned technology areas at Level II and above.
  • Maintain a performant and optimized infrastructure environment.
  • Contribute to budgets, expenditures, and enterprise strategy for assigned technology areas.
  • Assist with the RFI/RFP process.
  • Mentor lower-level engineers and peers at the applicable levels.
  • Establish business justifications for purchases in assigned technology areas.
  • Focus on automation of job-related tasks and contribute to automation workflows.
  • Perform system analysis and capacity planning of computing assets.
  • Serve as the primary subject-matter expert for assigned technology areas at Level III and above.
  • Stay current with leading hybrid cloud technology for assigned areas.
  • Advise management, optimize technology costs when designing solutions, and lead business-critical IT infrastructure projects and internal strategic efforts at Level IV.
  • Demonstrate reliable attendance, integrity, sound judgment, personal accountability, interpersonal skills, and respect for member privacy.
  • Perform other functions as assigned by management.
  • Provide on-call rotation support and travel across the enterprise as required.

Benefits

  • Group health insurance may be included in the total rewards package.
  • Dental insurance may be included in the total rewards package.
  • Retirement plan may be included in the total rewards package.
  • Wellness program may be included in the total rewards package.
  • Paid time away from work may be included in the total rewards package.
  • Paid holidays may be included in the total rewards package.
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