Contract IT Assistant
About The Position
Zoho is seeking a motivated, detail-oriented IT Assistant for a six-month contract. The role provides support for IT operations projects and helps ensure systems run smoothly and efficiently. The position is not remote and involves an office move. The IT Assistant will handle projects involving system migrations, upgrades, and enhancements; provide desktop support for Windows and Mac OS users; assist with network troubleshooting and LAN maintenance; and document processes, project deliverables, support requests, and resolutions. The role is 40 hours per week and pays $30 per hour. It is a 1099 contract position.
Requirements
- Familiarity with desktop support practices and troubleshooting techniques.
- Knowledge of Mac OS and Windows operating systems.
- Understanding of computer networking concepts, including LAN setup and TCP/IP protocols.
- Strong communication skills to work effectively with users at varying levels of technical proficiency.
- Ability to lift and move up to 25 lbs.
- Valid driver's license and access to a vehicle.
- Legal right to work in the United States without company sponsorship now or in the future.
Nice To Haves
- Previous experience in an IT support role or relevant coursework.
Responsibilities
- Take ownership of IT projects through completion, including system migrations, upgrades, and enhancements.
- Provide desktop support and troubleshoot hardware and software issues on Windows and Mac OS platforms.
- Assist with computer network troubleshooting, maintain Local Area Networks (LAN), and ensure proper TCP/IP configurations.
- Communicate with team members and end-users to resolve technical issues promptly.
- Document IT processes and maintain accurate records of project deliverables, support requests, and resolutions.
- Support an office move.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
