IT Assistant Manager

Four Seasons•Miami, FL

About The Position

Four Seasons Hotel Miami is looking for IT Assistant Manager who shares a passion for excellence and who infuses enthusiasm into everything they do. Our employees have the opportunity to shape our guests experience by providing exceptional knowledge and service in support of our world-renowned organization. Four Seasons Hotel Miami Four Seasons Hotel Miami is an urban oasis nestled in the residential side of Brickell surrounded by Miami’s favorite neighborhoods. The Hotel offers a relaxing two-acre pool terrace, Equinox Fitness Center & Spa, multi-million dollar art collection, an award winning steakhouse - EDGE Steak & Bar, and connects guests to Miami’s most alluring and vibrant destinations recommended by in-house experts. The Opportunity Responsible for the efficient operation and maintenance of all computer systems, data and voice communications activities at property. Ensure critical systems, specifically Front Office Property Management System, Call Accounting, HSIA, PABX and Food & Beverage Point of Sales computer systems are available twenty-four (24) hours per day. Establish and maintain user procedures and hardware familiarization for all systems. Provide administration services, to include; contribution to technology capital and operating budgets. Provide Systems Administration, including maintaining user/group accounts, user configuration, trouble-shooting access problems and completion of on-site documentation.

Requirements

2 year of experience in hotel IT
College Education or equivalent experience required
Must be able to work all shifts including, AM's, PM's, weekends, and holidays.
Eight to ten hour shifts; scheduled days and work hours may vary based on need.

Responsibilities

Responsible for the efficient operation and maintenance of all computer systems, data and voice communications activities at property.
Ensure critical systems, specifically Front Office Property Management System, Call Accounting, HSIA, PABX and Food & Beverage Point of Sales computer systems are available twenty-four (24) hours per day.
Establish and maintain user procedures and hardware familiarization for all systems.
Provide administration services, to include; contribution to technology capital and operating budgets.
Provide Systems Administration, including maintaining user/group accounts, user configuration, trouble-shooting access problems and completion of on-site documentation.