IT Manager

ITW•Troy, AL

4d•Onsite

About The Position

The Food Machines and Global Weigh & Wrap Divisions are seeking a hands-on IT Manager. The selected candidate will lead the development, implementation, and maintenance of all information systems across the division, including support for global engineering IT systems. They will oversee daily IT operations such as help desk and technical support for the Food Machines and Global Weigh and Wrap business systems, manage complex and integrated platforms (servers, desktops, laptops, mobile devices), and develop information security policies. This role also includes preparing and reviewing IT budgets and business plans and conducting training as needed. Strong problem-solving skills are essential to diagnose and resolve technical issues effectively. The ideal candidate will have strong experience working with business leaders and business functions and can demonstrate a strong track record of success, understand the needs of the business and deliver technology solutions that meet those needs. This is a full-time and on-site role located in our Troy, Ohio Technology Center.

Requirements

A bachelor’s degree in information systems or computer science
10+ years of experience working in the Information Systems field, including 5 years as a manager with direct reports
Strong knowledge of infrastructure and networking technologies, including experience with firewalls and Active Directory administration
Knowledge of Azure virtual machines and management
In-depth understanding of cybersecurity best practices, including threat prevention, incident response, and security compliance
Experience managing and supporting enterprise ERP systems (Epicor)
Proven ability to develop and maintain disaster recovery and business continuity plans, ensuring system availability and data integrity in case of outages or emergencies
Strong communication, leadership and team building skills
Results oriented mindset with an expectation of continuous improvement of team members and self

Responsibilities

Oversee the implementation, management, and operation of the division’s information and functional systems, including software applications, servers, networks, printers, firewalls, endpoint protection, VoIP phone systems, and end-user computers/mobile devices
Assure systems meet all security & compliance audit requirements for risk management, data integrity, and compliance
Implement documented practices that support organizational growth and business continuity
Lead and assist with IT staff to coordinate support and services across two business locations
Collaborate with the Segment IT Director to understand, leverage, and effectively roll out ITW Corporate systems, programs, and services
Manage the negotiation, administration, and oversight of vendor, outsourcer, and consultant contracts, as well as service agreements and the IT budget for the organization
Work with stakeholders to define business and systems requirements for new technology.
Demonstrated experience leading or managing IT projects from beginning to successful completion including developing the business case, obtaining business approval, and managing the project budget is required