IT Asset Planning Analyst II

PCA•Lake Forest, IL

2d•$70,400 - $85,000

About The Position

The IT Asset Planning Analyst administers hardware and software assets and technical service contracts. Working with IT departments, the analyst helps fulfill development and production system requirements while maintaining control of internal IT projects and day-to-day IT operations. The role involves reviewing and resolving projects and activities using analysis and judgment, in accordance with instructions and established guidelines. The analyst supports IT infrastructure and services teams, including architects and engineers, and works with vendors to review, renew, and negotiate contracts and licensing. The position operates under direct to limited supervision and reports to the IT Asset Planning Manager, with latitude for independent decisions based on technological knowledge and corporate requirements.

Requirements

Education equivalent to a Bachelor of Science in Computer Science, Information Technology, or Business; comparable work experience is considered.
3–5 years of previous experience in IT asset planning and administration support.
Detail-oriented.
Strong working knowledge of computer systems such as Microsoft Office, preferably with exceptional knowledge of Microsoft Excel.
Experience handling multiple tasks simultaneously and assessing assignment status and risk.
Ability and desire to research technical options and apply technical knowledge to practical situations.
Ability to work independently, manage time and priorities effectively, and achieve desired results.
Previous experience as a team member, or a strong understanding of the importance of open communication and information sharing between team members.
Ability to create innovative solutions and take a responsive, proactive approach to assessing and resolving potential problems.
Strong organizational skills and the ability to handle numerous details, deadlines, and requests.

Responsibilities

Assist in creating and maintaining internal documentation, standard operating procedures, and best practices.
Analyze billings and evaluate costs by facility to identify the best options for PCA.
Assist with financial processes, including software renewal reconciliation and yearly capital processes.
Order requested hardware and software and seek favorable rates for technology supplies.
Maintain internal software records and employee associations.
Analyze software, hardware, and other supplier renewal contracts and negotiate favorable terms.
Procure requested hardware, including circuits, headsets, and phone- and desktop-related equipment.
Maintain, review, and revise department-owned policies.
Conduct technology research and perform routine administrative duties as requested.
Follow company policies and procedures, share useful information with team members, and identify ways to improve customer service.
Support customer-focused strategies that add value and support growth, and uphold commitments made to customers.
Gather relevant information, identify key issues and relationships, compare data from different sources, identify cause-and-effect relationships, and recommend solutions.
Work with IT infrastructure and services teams, architects, and engineers to fulfill development and production system requirements.
Maintain control of internal IT projects and day-to-day IT operations.
Discuss, review, renew, and negotiate vendor contracts and licensing.