IT Asset Planning Analyst II

Packaging Corporation of America•Lake Forest, IL

About The Position

The IT Asset Planning Analyst administers hardware and software assets and technical service contracts. Working with IT departments, the analyst helps fulfill development and production system requirements, maintains control of internal IT projects and day-to-day IT operations, and reviews and resolves projects and activities using analysis and judgment alongside established instructions and guidelines. The role supports PCA’s computing solutions and continuous-improvement efforts. It includes financial and administrative work, procurement and contract review, vendor negotiations, policy maintenance, technology research, and documentation. The analyst works with internal technology infrastructure and services teams and with external vendors, following PCA’s commitment to meeting customer needs, adding value, supporting growth, and keeping promises.

Requirements

  • Education equivalent to a Bachelor of Science in Computer Science, Information Technology, or Business; comparable work experience is considered.
  • 3–5 years of previous experience in IT asset planning and administration support.
  • Detail-oriented.
  • Strong working knowledge of computer systems such as Microsoft Office, preferably with exceptional knowledge of Microsoft Excel.
  • Experience handling multiple tasks simultaneously and assessing assignment status and risk.
  • Ability and desire to research technical options and apply technical knowledge to practical applications.
  • Ability to work independently, manage time effectively, prioritize assignments, and achieve desired results.
  • Previous experience as a team member, or a strong understanding of the importance of open communication and information sharing among team members.
  • Ability to create innovative solutions and take a responsive, proactive approach to assessing and resolving potential problems.
  • Strong organizational skills and the ability to manage numerous details, deadlines, and requests.

Responsibilities

  • Assist in creating and maintaining internal documentation, standard operating procedures, and best practices.
  • Analyze billings and evaluate facility costs to identify the best options for PCA.
  • Assist with financial processes, including software-renewal reconciliation and yearly capital processes.
  • Order hardware and software as requested.
  • Acquire technology supplies and negotiate favorable rates for PCA.
  • Maintain internal software and employee associations.
  • Analyze renewal contracts for software, hardware, and other suppliers, and negotiate favorable terms.
  • Procure requested hardware and equipment, including circuits, headsets, and phone- and desktop-related equipment.
  • Maintain, review, and revise department-owned policies.
  • Perform technology research and routine administrative duties as requested.
  • Follow company policies and procedures, share useful information with team members, and identify ways to improve service delivery.
  • Work with architects and engineers to fulfill development and production system requirements.
  • Maintain control of internal IT projects and day-to-day IT operations.
  • Discuss and review vendor contracts, renewals, and licensing.
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