IT Asset Management (ITAM) Specialist- Wisconsin residents only

Information Resource group•Milwaukee, WI

About The Position

The IT Asset Management (ITAM) Specialist manages and maintains accurate records of physical IT assets, including desktops, laptops, tablets, printers, network devices, and other technology equipment. The role includes physically checking equipment locations, verifying asset tags and serial numbers, tracking device movements, and keeping inventory records, the IT asset management system, and the CMDB accurate. The specialist supports the complete hardware lifecycle, from receiving, tagging, tracking, and deployment through maintenance, replacement, and disposal. The role also involves identifying inventory mismatches, updating asset information, tracking warranties and equipment age, supporting hardware procurement, ensuring proper disposal procedures, and improving IT asset management processes. The position is an eight-month contract with the possibility of extensions and is limited to Wisconsin residents.

Requirements

At least 5 years of experience in IT Asset Management, including hardware discovery, validation, and reconciliation across the IT asset lifecycle.
At least 5 years of experience with CMDB data accuracy and asset associations.
At least 5 years of experience in IT Asset Management process development and documentation.
Wisconsin residency.

Nice To Haves

Service Desk Plus experience.
Reporting and data retention experience.

Responsibilities

Manage and maintain accurate records of physical IT assets, including desktops, laptops, tablets, printers, network devices, and other technology equipment.
Physically check equipment locations and verify asset tags and serial numbers.
Track device movements and update inventory records, the IT asset management system, and CMDB.
Support the hardware lifecycle, including receiving, tagging, tracking, deployment, maintenance, replacement, and disposal.
Identify inventory mismatches and update asset information.
Track warranties and equipment age.
Support hardware procurement.
Ensure proper equipment disposal procedures.
Improve IT asset management processes.
Develop and document IT asset management processes.