IT Asset Management Specialist

Palm Beach State College • Lake Worth, TX

23h • Hybrid

About The Position

Responsible for tracking and securing IT assets and maintaining the College’s computer hardware and software inventory system utilizing IT Service Management (ITSM) and IT Asset Management (ITAM) systems. Travels to all campus locations of the College as needed.

Requirements

• High school diploma or GED
• Two years of related experience
• Microsoft Office Professional or similar applications
• Attention to detail while maintaining effective time and task management
• Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations and take responsibility for a high level of service
• Regular physical attendance required
• Valid Florida driver’s license

Responsibilities

• Actively participates in inventory control activities of the department by tracking software or hardware assets; takes physical inventories of equipment or material.
• Maintains college-wide software database including vendor, purchasing and licensing information.
• Accurately logs and updates service requests. Maintains accurate customer information for future retrieval. Escalates a customer inquiry or problem to the next level of response, as required.
• Ensures end-user compliance with software licensing agreements.
• Transports materials and equipment to, from and within storage areas and operating areas.
• Installs, troubleshoots and repairs computer-based hardware, software, and peripherals to include local and network printers.
• Applies appropriate security measures for physical access to hardware devices, access to data or programs, and confidentiality of user passwords.
• Provides support and technical services to departments, other campuses, off-site locations and college-based functions that may require travel.
• Coordinates job related activities between college departments and other outside organizations.
• Interacts with vendors, contractors and other departments to convey technical project requirements, as well as monitor and evaluate services performed. Arranges with outside vendors for repair and maintenance of computer equipment and machinery.
• Performs other job-related duties as assigned.

Benefits

• Tuition fee waiver at PBSC
• tuition reimbursement
• degree recognition award
• educational leave
• Medical, dental, vision, disability, life insurance
• parental leave
• Vacation, sick leave, holidays, and spring and winter breaks offering additional paid time off
• Potential remote or hybrid opportunities
• wellness programs
• apps related to stress management, nutrition, meditation
• Leadership programs
• professional learning workshops
• State retirement plan options
• voluntary 403(b) and 457 plans

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED