IT Asset Management Intern

Upbound Group•Plano, TX

10d•Onsite

About The Position

As the organization continues to grow and the software portfolio expands, there is an increasing need for dedicated resources to assist with software entitlement management, lifecycle tracking, compliance activities, and software inventory reconciliation. An intern will provide meaningful support to the ITAM program while gaining valuable hands-on experience in enterprise software management, licensing, compliance, and operational governance. Throughout the internship, potential areas of exposure include: Software Entitlement Management, Software Compliance and Audit Readiness, End-of-Support (EOS) and End-of-Life (EOL) Tracking, Software Inventory and Data Quality, Cost Optimization Activities, and Reporting and Metrics.

Requirements

Currently enrolled in an accredited Juris Doctor (J.D.) program and having successfully completed the first or second year of law school
Strong academic performance, with a preferred cumulative grade point average of 3.2 or higher
Strong Microsoft Office skills
Attention to detail
Analytical and problem-solving mindset
Ability to research and document findings independently
Strong organizational and communication skills
Ability to manage multiple tasks and priorities
Curiosity and willingness to learn enterprise IT processes
Must be authorized to work in the U.S.
Upbound Group does not offer employment-based immigration sponsorship for this role, including OPT or CPT.

Nice To Haves

Interest in IT Asset Management (ITAM)
Interest in Data analytics and reporting
Interest in IT governance and operational excellence
Interest in Enterprise technology operations

Responsibilities

Collecting and organizing software purchase records, contracts, renewals, invoices, and licensing documentation.
Researching and validating software entitlements across multiple vendors.
Reconciling purchased licenses against deployed software inventories.
Assisting with the creation and maintenance of a centralized software entitlement repository.
Supporting software compliance reviews.
Assisting with internal software true-up activities.
Gathering evidence and documentation required for vendor audits.
Identifying licensing gaps, over-deployment, or unused licenses.
Identifying applications that are approaching or have reached EOS/EOL status.
Researching vendor lifecycle information and documenting support timelines.
Maintaining dashboards and reports of unsupported software.
Validating software inventory data from Service Now.
Identifying duplicate, unauthorized, or obsolete software entries.
Supporting software normalization and categorization efforts.
Performing data cleanup and improving asset record accuracy.
Identifying unused or underutilized software licenses.
Assisting with license harvesting initiatives.
Researching opportunities for license consolidation and optimization.
Supporting renewal preparation and software spend analysis.
Creating and maintaining software asset management reports.
Tracking key performance indicators such as: Software compliance status, License utilization rates, EOS/EOL application counts, Remediation progress, Renewal forecasting.
Supporting leadership reporting and audit readiness documentation.