Asset Management Specialist - IT Operations
About The Position
The Asset Management Specialist works under close supervision and serves as a resource for routine configuration control, tracking, and lifecycle management of contractor and customer IT assets. The role supports government-prescribed asset management processes and ensures accurate documentation and validation of IT asset movement through Install, Moves, Adds, and Changes (IMACs) and special projects. It supports asset accountability across DHS warehouses, data centers, facilities, and designated contractor locations, following DHS asset management directives and communicating effectively with government stakeholders. The position is fully on site and may support multiple sites as needed.
Requirements
- Bachelor's degree plus 7 years of experience, or equivalent.
- At least 3 years of experience working on a federal contract.
- Experience with physical inventory and asset management processes.
- Experience running reports within a CMDB.
- Experience using Windows 11.
- Experience with asset discovery tools.
- Experience restocking consumable items.
- Experience engaging and communicating with government stakeholders.
- Experience using Sunflower or other federally approved asset management systems.
- Well organized and detail oriented.
- Ability to work in a fast-paced environment.
- Ability to lift 40 lbs.
- Experience with ServiceNow.
Nice To Haves
- Experience imaging computers.
- Experience with Microsoft Enterprise Licensing.
- CompTIA A+ certification.
- CITAM, CHAMP, or other asset management certifications.
- ITIL 4 Foundations.
- Software Asset Management experience.
- Experience with Intune.
Responsibilities
- Support inventory and accountability of IT assets at DHS warehouses, data centers, DHS facilities, and contractor facilities.
- Prepare government forms for shipping, receiving, and transferring equipment within DHS sites and to or from external entities.
- Document asset transactions in Sunflower or another DHS-approved database in accordance with DHS asset management guidelines and the DHS Property Management Handbook.
- Coordinate and process DHS equipment designated for excess, disposal, or redeployment according to established regulations.
- Coordinate data destruction and securely handle sensitive storage devices on equipment designated for disposal; remove, label, and degauss storage devices when required.
- Assist with removing and processing servers, network equipment, storage hardware, voice and video systems, and other government-designated IT equipment; return reusable assets to the DHS Warehouse for redeployment.
- Receive shipments, scan and record assets in the approved asset management tool, and store equipment in designated locations following inventory control practices.
- Retrieve and stage assets designated for disposal.
- Assist with weekly reporting of asset activity, including receipts, shipments, transfers, and disposals, and verify completed transactions in Sunflower or the designated DHS database.
- Assist with full inventories at DHS warehouses, data centers, facilities, and contractor locations; prepare discrepancy reports and complete inventory lists.
- Run physical inventory checks and asset reports from CMDB and asset management systems.
- Support restocking of consumable IT items.
- Support basic device preparation and testing to verify functionality as required.
- Use asset discovery tools, Windows 11, and ServiceNow for tracking and reporting.
- Lift up to 40 lbs as needed for asset intake, movement, and disposal activities.
- Communicate effectively with government stakeholders and collaborate in a fast-paced operational environment.
Benefits
- Flexible time off benefit.
- Learning resources and learning and development opportunities.
- Healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
