IT Asset Management (ITAM) Intern

SKYGEN • United States,

13h • Onsite

About The Position

The IT Asset Management Intern supports internal end users and the IT Asset Management team by assisting with hardware, software, and telecommunications-related requests. This role uses internal systems to process requests, maintain accurate asset records, document resolutions, and support day-to-day asset lifecycle activities.

Requirements

• Must be actively pursuing an Associate’s or Bachelor’s degree in Computer Science, Finance, or a related field
• Currently pursuing an associate or bachelor’s degree.

Nice To Haves

• No prior ITAM experience required—just bring your curiosity, excitement and willingness to learn!
• Detail-oriented, tech-curious, and ready to turn classroom knowledge into real-world impact

Responsibilities

• Perform physical hardware tasks, including shipping equipment to users, processing returned equipment, and supporting the secure destruction or disposal of retired equipment.
• Use internal tools to accurately document the status, ownership, and location of IT hardware assets.
• Assign and reclaim software licenses while maintaining accurate licensing records.
• Monitor and manage incoming requests through the internal customer ticketing system by taking ownership of assigned tickets, documenting actions and resolutions, resolving issues in a timely manner, or escalating requests to the appropriate team when additional support is needed.
• Communicate hardware purchasing needs to appropriate internal team members to help maintain adequate inventory levels for new and existing employees.
• Assist with additional projects and tasks as assigned by the manager.

Benefits

• Hands-on experience with real IT assets, systems, and business processes
• Data analysis, organization, problem-solving, and exposure to how tech supports business operations

What This Job Offers

• Career Level: Intern
• Education Level: Associate degree