IT Asset Lead

Charlie Health • Nashville, TN

5d • Hybrid

About The Position

The IT Asset Management Lead builds, operates, and continuously improves Charlie Health’s IT asset management program across hardware, software, applications, vendors, and contracts. This senior individual-contributor role owns IT asset management strategy, governance, processes, data, and outcomes end to end. The Lead establishes scalable lifecycle practices, maintains reliable asset records, improves technology utilization, reduces unnecessary spend, and ensures assets are managed securely and effectively from acquisition through retirement.

The role partners with IT, Information Security, Procurement, Finance, Legal, Compliance, People, and business stakeholders, leading through subject-matter expertise and cross-functional influence rather than direct people management. In a regulated healthcare environment, the position supports controls, documentation, and lifecycle practices aligned with HIPAA, SOC 2, company policies, and other applicable requirements. The role requires working a hybrid schedule of four days per week in the Nashville office, with a commute of no more than 75 minutes.

Requirements

• 7 or more years of experience in IT asset management, software asset management, hardware asset management, technology operations, vendor management, or a related discipline.
• Experience owning or substantially contributing to an enterprise IT asset management program.
• Strong understanding of hardware, software, SaaS application, vendor, contract, and technology-service lifecycles.
• Able to work a hybrid schedule of four days per week in the Nashville office.
• Located within 75 minutes' commuting distance of the Nashville office.

Nice To Haves

• Experience operating at a Lead or senior individual-contributor level.
• Experience building or maturing an IT asset management program in a rapidly growing organization.
• Experience in healthcare, financial services, or another regulated environment.
• Experience with application rationalization, software licensing, vendor consolidation, contract optimization, and technology-spend management.

Responsibilities

• Own and continuously improve the IT asset management program across hardware, software, applications, vendors, and contracts.
• Establish policies, standards, controls, and operating procedures for the full technology asset lifecycle.
• Serve as the IT asset management subject-matter expert and lead cross-functional initiatives without direct authority.
• Manage lifecycle processes for laptops, mobile devices, peripherals, and other company-owned technology equipment.
• Oversee asset acquisition, receipt, inventory, assignment, deployment, transfer, recovery, reuse, refresh, and retirement.
• Partner with IT Operations and People teams on onboarding, offboarding, replacement, and asset-recovery processes.
• Maintain an authoritative inventory of software and SaaS applications, including ownership, cost, renewal, risk, and lifecycle status.
• Establish application intake, evaluation, approval, deployment, renewal, reassessment, and retirement processes.
• Monitor software license allocation and utilization and coordinate recovery or reallocation of unused licenses.
• Coordinate the IT vendor lifecycle from intake and evaluation through onboarding, renewal, performance review, and offboarding.
• Maintain accurate records of vendors, contracts, subscriptions, renewal dates, notice periods, owners, and obligations.
• Partner with Procurement, Finance, Legal, Security, and business owners on purchasing, contracting, forecasting, and renewal decisions.
• Identify savings through license reclamation, vendor consolidation, contract optimization, asset reuse, and timely cancellation.
• Maintain accurate asset data and reconcile records across IT, endpoint, identity, procurement, finance, and support systems.
• Develop reporting on inventory accuracy, lifecycle status, utilization, spend, renewals, exceptions, and program outcomes.
• Maintain documentation and evidence supporting HIPAA, SOC 2, internal controls, audits, and company policies.

Benefits

• Comprehensive benefits for full-time, exempt employees.
• Stock options and other Charlie Health-sponsored benefits may be included, depending on the position.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed