IT Asset Lead

Charlie Health•New York, NY
•$101,000 - $130,000•Hybrid

About The Position

The IT Asset Management Lead is a senior individual contributor responsible for building, operating, and continuously improving Charlie Health’s IT asset management program across hardware, software, applications, vendors, and contracts. The role has end-to-end ownership of IT asset management strategy, governance, processes, data, and outcomes. It establishes scalable lifecycle practices, maintains reliable asset records, improves technology utilization, reduces unnecessary spending, and ensures assets are managed securely and effectively from acquisition through retirement. The Lead partners with IT, Information Security, Procurement, Finance, Legal, Compliance, People, and business stakeholders. The role leads through subject-matter expertise and cross-functional influence rather than direct people management. In Charlie Health’s regulated healthcare environment, it supports controls, documentation, and lifecycle practices aligned with HIPAA, SOC 2, company policies, and other applicable requirements. The position requires living within a 75-minute commute of the NYC office near Union Square and working in-office four days per week. The total target base compensation is $101,000–$130,000 per year at commencement of employment, determined individually based on factors including location, experience, expertise, and internal pay equity. Depending on the position, total compensation may also include stock options and other company-sponsored benefits. Comprehensive benefits are offered to full-time, exempt employees.

Requirements

  • 7+ years of experience in IT asset management, software asset management, hardware asset management, technology operations, vendor management, or a related discipline.
  • Experience owning or substantially contributing to an enterprise IT asset management program.
  • Strong understanding of hardware, software, SaaS application, vendor, contract, and technology-service lifecycles.
  • Live within a 75-minute commute of the NYC office near Union Square and be able to work in-office four days per week.

Nice To Haves

  • Experience operating at a Lead or senior individual-contributor level.
  • Experience building or maturing an IT asset management program in a rapidly growing organization.
  • Experience in healthcare, financial services, or another regulated environment.
  • Experience with application rationalization, software licensing, vendor consolidation, contract optimization, and technology-spend management.

Responsibilities

  • Own and continuously improve the IT asset management program across hardware, software, applications, vendors, and contracts.
  • Establish policies, standards, controls, and operating procedures covering the full technology asset lifecycle.
  • Serve as the organization’s IT asset management subject-matter expert and lead cross-functional initiatives without direct authority.
  • Manage lifecycle processes for laptops, mobile devices, peripherals, and other company-owned technology equipment.
  • Oversee asset acquisition, receipt, inventory, assignment, deployment, transfer, recovery, reuse, refresh, and retirement.
  • Partner with IT Operations and People teams on onboarding, offboarding, replacement, and asset-recovery processes.
  • Maintain an authoritative inventory of software and SaaS applications, including ownership, cost, renewal, risk, and lifecycle status.
  • Establish processes for application intake, evaluation, approval, deployment, renewal, reassessment, and retirement.
  • Monitor license allocation and utilization and coordinate recovery or reallocation of unused licenses.
  • Coordinate the IT vendor lifecycle from intake and evaluation through onboarding, renewal, performance review, and offboarding.
  • Maintain accurate records for vendors, contracts, subscriptions, renewal dates, notice periods, owners, and obligations.
  • Partner with Procurement, Finance, Legal, Security, and business owners on purchasing, contracting, forecasting, and renewal decisions.
  • Identify savings through license reclamation, vendor consolidation, contract optimization, asset reuse, and timely cancellation.
  • Maintain accurate asset data and reconcile records across IT, endpoint, identity, procurement, finance, and support systems.
  • Develop reporting on inventory accuracy, lifecycle status, utilization, spend, renewals, exceptions, and program outcomes.
  • Maintain documentation and evidence supporting HIPAA, SOC 2, internal controls, audits, and company policies.

Benefits

  • Comprehensive benefits for full-time, exempt employees.
  • Stock options and other Charlie Health-sponsored benefits may be included, depending on the position.
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