IT Application Specialist

Lincotek Medical LLC•Duncan, SC

4d•$80,000 - $90,000•Onsite

About The Position

The IT Applications Specialist provides technical support for employees and company systems while developing and maintaining internal applications, integrations, and automation solutions. The position combines hands-on IT support with software development and business process improvement. The specialist works across the organization to support technology, understand business and manufacturing processes, and develop practical solutions that improve efficiency, data availability, and system usability. Development focuses primarily on internal business and manufacturing applications rather than public-facing website development. The role supports computers, software, business applications, printers, mobile devices, network connectivity, Microsoft 365, Active Directory, user accounts, and related systems. It also develops and maintains internal applications, data-entry interfaces, reports, dashboards, workflows, integrations, and automation. The specialist collaborates with employees and managers to understand requirements, improve processes, support business and manufacturing systems, and document application and IT operations. This is a full-time, onsite position scheduled Monday through Friday, 8 a.m. to 5 p.m., with additional hours as business needs necessitate. The role may require flexible shifts, overtime, and weekend work. It operates in both office and manufacturing environments and requires adherence to manufacturing-floor safety policies. Travel is limited to none.

Requirements

Strong analytical, troubleshooting, and problem-solving skills.
Strong written and verbal communication skills.
Working knowledge of Windows computers and business IT environments.
Understanding of basic networking concepts, including TCP/IP, DNS, and DHCP.
Familiarity with Microsoft 365 and Active Directory or similar enterprise platforms.
Understanding of web application fundamentals, including HTML, CSS, and JavaScript.
Experience with or demonstrated ability to learn a server-side programming language or application framework.
Understanding of relational databases and SQL.
Basic understanding of APIs and application integration.
Understanding of fundamental cybersecurity and secure-development concepts.
Ability to communicate effectively with technical and nontechnical employees.
Ability to understand business processes and translate requirements into practical technical solutions.
Ability to independently investigate problems while recognizing when escalation or additional expertise is required.
Associate's or Bachelor's degree in Information Technology, Computer Science, Software Development, Management Information Systems, or a related field is preferred; equivalent technical training and practical experience will also be considered.
Previous experience in IT support, application support, software development, or a combination of these areas is preferred.
Development experience may include professional employment, internships, academic projects, personal projects, or a demonstrable portfolio.

Nice To Haves

Experience with C# / ASP.NET / .NET.
Experience with Microsoft SQL Server.
Experience with Microsoft IIS.
Experience with PowerShell.
Experience with REST APIs and system integration.
Experience with Python.
Experience with JavaScript.
Experience with Git / GitHub.
Experience with Windows Server.
Experience with Microsoft 365 administration.
Experience with Active Directory and Windows authentication.
Experience with Microsoft Power Platform.
Experience with ERP or MES systems.
Experience with manufacturing, production, engineering, or quality systems.
Experience with reporting and data-visualization tools.
Experience with barcode scanners, tablets, shop-floor terminals, or other data-collection technologies.
Previous experience in a manufacturing environment is beneficial but not required.

Responsibilities

Provide technical support for computers, software, business applications, printers, mobile devices, and network connectivity.
Diagnose and resolve hardware, software, application, and basic network issues.
Assist with employee onboarding and offboarding, including equipment, accounts, and access.
Support Microsoft 365, Active Directory, user accounts, security groups, permissions, and related systems.
Install, configure, update, and troubleshoot business applications.
Assist senior IT personnel with servers, networks, virtualization, backups, cybersecurity, and other infrastructure.
Maintain accurate technical documentation and IT asset information.
Follow established cybersecurity, change-management, and IT operating procedures.
Design, develop, test, deploy, and maintain internal business applications and utilities.
Support and enhance existing internal applications as business requirements change.
Work with employees and department managers to understand business processes and application requirements.
Identify opportunities to improve spreadsheets, paper forms, manual data entry, and repetitive processes through software and automation.
Develop data-entry interfaces, reports, dashboards, workflow applications, and other internal tools.
Develop and maintain integrations between applications, databases, APIs, and business systems.
Write database queries and assist with application-related data analysis and troubleshooting.
Write maintainable, documented application code following established secure-development practices.
Perform application testing, troubleshooting, debugging, and validation.
Maintain application source code using version control.
Implement application security controls, including authentication, authorization, input validation, logging, and protection of sensitive information.
Maintain documentation covering application functionality, configuration, dependencies, deployment, and support procedures.
Work with departments to identify opportunities for technology to improve efficiency, accuracy, or visibility.
Develop scripts and automation for repetitive IT and business processes.
Assist with integration of manufacturing, ERP, and other business systems.
Develop reports and dashboards that make operational information more accessible to employees and management.
Participate in technology implementation and process-improvement projects.
Evaluate new tools and technologies when they provide a practical business benefit.