IT Analyst II - Alexandria, VA

VetJobs • Alexandria, VA

7d • $75,000 - $100,000 • Onsite

About The Position

The IT Software Analyst will manage, maintain, and optimize IT assets and software systems in a warehouse environment. The role supports warehouse management systems (WMS), inventory tracking software, and related IT infrastructure to enable efficient warehouse operations. The analyst works with warehouse staff, IT teams, and vendors to troubleshoot issues, implement solutions, and maintain accurate IT asset records. The role requires willingness to complete assignments needed to meet mission requirements and lifting up to 30 pounds.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience.
• At least 2 years of experience in IT support, software analysis, or asset management; warehouse or logistics experience is preferred.
• Familiarity with warehouse management systems such as SAP, Manhattan, or Oracle WMS, or with inventory tracking software.
• Proficiency with IT asset management tools such as ServiceNow, Lansweeper, or similar.
• Knowledge of database systems such as SQL and basic scripting for automation.
• Understanding of network infrastructure, hardware troubleshooting, and software deployment.
• Strong problem-solving and analytical skills.
• Excellent communication and teamwork abilities to work with technical and non-technical staff.
• Ability to manage multiple priorities in a fast-paced environment.
• Must have a secret clearance.
• Willingness to complete assignments needed to meet mission requirements and ability to lift up to 30 pounds.

Nice To Haves

• ITIL Foundation, CompTIA A+, or similar certification.
• Experience in a warehouse or logistics environment.

Responsibilities

• Maintain accurate inventories of warehouse IT hardware and software licenses; track assets through procurement, deployment, maintenance, and decommissioning; and conduct audits for licensing and policy compliance.
• Administer and support warehouse management systems, inventory control software, and other operational tools; troubleshoot issues; coordinate vendor patches and updates; analyze performance; and recommend upgrades or enhancements.
• Collaborate with IT and warehouse teams to integrate software with existing systems and ensure data flows between WMS, ERP systems, and other warehouse platforms.
• Provide technical support and training to warehouse staff; create user guides, documentation, and standard operating procedures for IT processes.
• Ensure systems comply with cybersecurity policies and industry standards, and implement and monitor access controls to protect sensitive data.
• Generate reports on asset utilization, software performance, and system uptime; analyze data to identify trends and recommend process improvements.
• Work with vendors on software licensing, support contracts, and hardware maintenance, and coordinate with cross-functional teams to align IT solutions with operational goals.
• Complete assignments needed to meet mission requirements, including lifting up to 30 pounds.

Benefits

• Comprehensive benefits program including medical, dental, vision, life insurance, 401(k), and other voluntary benefits.
• Paid Time Off (PTO) for regular full-time and part-time employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level