IT Analyst 2

Easterseals Southern California•Irvine, CA

About The Position

The IT Analyst 2 conducts business analysis of current processes and business requirements to support system selection, process improvement, system implementation, and application administrators within business units. Under general guidance, the role leads and/or participates in IT projects and initiatives that support organizational goals and objectives. The position collaborates with business and service lines on requirements, system selection, process improvements, screen design, testing, policies, training, live activations, and ongoing support. It also manages assigned IT projects and contributes to IT policies and procedures. The role requires local travel of up to 40% and involves occasional lifting, standing, and walking, as well as frequent sitting and computer-related activity.

Requirements

  • Typically requires a B.S. degree in Computer Science or a related field.
  • 7–10 years of experience working with businesses and information technology.
  • Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
  • Organized, detail-oriented, collaborative, and customer-oriented approach to prioritizing and managing multiple tasks.
  • Strong analytical and deductive reasoning skills to identify IT opportunities, offer multiple solutions, and resolve conflict.
  • Excellent oral, written, and presentation skills to communicate effectively with all levels of staff.
  • Ability to collaborate in a project team environment and meet deadlines.
  • Ability to interpret and ensure adherence to policies, procedures, and regulations.
  • Ability to consistently demonstrate good judgment and decision-making skills.
  • Ability to maintain confidentiality with sensitive information.
  • Ability to obtain and maintain criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation, as required by Easterseals of Southern California and/or program requirements.
  • Ability to travel locally up to 40%; maintain a driving record in compliance with Transportation Safety Standards; and maintain auto insurance and vehicle registration.

Nice To Haves

  • Proficiency with SharePoint, Project, and Visio.

Responsibilities

  • Analyze and document business processes and information technology requirements.
  • Collaborate with business and service lines on business requirements, system selection guidance, process improvements, screen design, testing design and execution, policies, training design and delivery, live activations, and support.
  • Manage timelines, budget, scope, quality, risks, and communications for assigned information technology projects.
  • Maintain current industry and application knowledge to identify, propose, and collaborate on information technology solutions.
  • Use best practices informed by research and participation with industry groups and vendors.
  • Design and/or contribute to the creation of information technology policies and procedures.
  • Perform other duties as assigned.
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