IT Analyst 2

Easterseals Southern California•Irvine, CA
•$45 - $55

About The Position

Under general guidance, the IT Analyst 2 conducts business analysis of current processes and business requirements for system selection, process improvement, system implementation, and support of application administrators within business units. The role leads and/or participates in IT projects and initiatives to meet organizational goals and objectives. The position collaborates with business and service lines on requirements, system selection guidance, process improvements, screen and testing design, test execution, policies, training design and delivery, live activations, and support. It also manages assigned IT project timelines, budgets, scope, quality, risks, and communications; maintains current industry and application knowledge; and designs or contributes to IT policies and procedures. Other duties may be assigned.

Requirements

  • Typically requires a B.S. degree in Computer Science or a related field.
  • 7–10 years of experience working with businesses and information technology.
  • Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
  • Organized, detailed, collaborative, and customer-oriented approach, with the ability to prioritize and manage multiple tasks.
  • Strong analytical and deductive reasoning skills to identify IT opportunities, offer multiple solutions, and resolve conflict.
  • Excellent oral, written, and presentation skills to communicate effectively with all levels of staff.
  • Ability to collaborate in a project team environment and meet deadlines.
  • Ability to interpret and ensure adherence to policies, procedures, and regulations.
  • Ability to consistently demonstrate good judgment and decision-making.
  • Ability to maintain confidentiality with sensitive information.
  • Ability to obtain and maintain criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation, as required by Easterseals of Southern California and/or program requirements.
  • Ability to travel locally up to 40%; maintain a driving record compliant with Transportation Safety Standards, auto insurance, and vehicle registration.

Nice To Haves

  • Experience or proficiency with SharePoint, Microsoft Project, and Visio.

Responsibilities

  • Analyze and document business processes and information technology requirements.
  • Collaborate with business and service lines on business requirements, system selection guidance, process improvements, screen design, testing design and execution, policies, training design and delivery, live activations, and support.
  • Manage timelines, budget, scope, quality, risks, and communications for assigned IT projects.
  • Maintain current industry and application knowledge to identify, propose, and collaborate on IT solutions, using researched best practices and knowledge from industry groups and vendors.
  • Design and/or contribute to the creation of information technology policies and procedures.
  • Perform other duties as assigned.
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