IT Administrator

Gebhart Holdings•Wabash, IN

About The Position

The IT Administrator manages and maintains the organization’s technology infrastructure, keeping systems operational, supporting users, and protecting data. The position reports to the Chief Compliance Officer and has no supervisory responsibilities. The role installs, configures, and maintains servers, workstations, networks, and software; monitors IT infrastructure performance and reliability; administers user accounts and access controls; and provides helpdesk support across departments. It also administers backups and disaster recovery, maintains network security, manages Microsoft 365—with particular emphasis on Teams and Excel—as well as VoIP systems and company cell phones, and documents IT procedures, assets, and network topology. The IT Administrator evaluates technology improvements and performs network and low-voltage cabling work in accordance with industry and facility requirements. Regular and timely attendance is expected, and the employee is expected to follow the 5S foundations for deploying lean production tools and processes. The position involves travel. The work environment includes sedentary work with sitting most of the time, as well as activities such as talking, hearing, repetitive motion, stooping, crouching, standing, walking, lifting, and climbing stairs and ladders.

Requirements

Three years of IT administration or systems support experience.
Proficiency with Windows Server and desktop environments.
Hands-on networking experience.
Familiarity with virtualization.
Strong troubleshooting and communication skills.
Associate's or bachelor's degree in IT, Computer Science, or a related field, or equivalent experience.
Ability to travel.
Self-starter who takes initiative and has high attention to detail.
Strong interpersonal, communication, and organizational skills.
Ability to multitask and adhere to deadlines.
Technical skills: Windows Server, Active Directory, Microsoft 365, Azure, virtualization, TCP/IP, DNS/DHCP, VPN/firewall, VLAN, PowerShell, backup and disaster recovery, help desk, and Linux.

Nice To Haves

CompTIA A+, Network+, Security+, or Microsoft certifications.
Experience with ticketing systems.
Knowledge of cybersecurity frameworks and compliance.

Responsibilities

Install, configure, and maintain servers, workstations, networks, and software applications.
Monitor system performance and ensure high availability and reliability of IT infrastructure.
Manage user accounts, permissions, and access controls, including Active Directory and Microsoft 365.
Provide helpdesk support to end users across departments.
Administer backup, disaster recovery, and business continuity procedures.
Maintain network security, including firewalls, VPNs, and patch management.
Manage Microsoft Office 365, especially Teams and Excel.
Document IT procedures, asset inventory, and network topology.
Evaluate and recommend technologies to improve efficiency and security.
Manage VoIP systems and company cell phones.
Route, pull, and terminate network and low-voltage cabling in accordance with industry and facility requirements.
Maintain regular and timely attendance.
Follow the 5S foundations for deploying lean production tools and processes.