IT Administrator

Mudflap•Palo Alto, CA

2d•$110,000 - $130,000•Hybrid

About The Position

At Mudflap, we're modernizing the $1 trillion trucking industry, the backbone of the U.S. economy. By helping over 100,000 underserved small businesses save over $1 billion on fuel, Mudflap has quickly grown into a profitable fintech platform that processes billions in annual payment volume. As Mudflap’s IT Administrator, you’ll keep our employees productive and our technology running reliably across our Palo Alto and Austin offices and remote workforce. You’ll own day-to-day IT support, device and access management, workplace technology, and employee onboarding and offboarding. This role is ideal for an operator-builder who enjoys rolling up their sleeves to solve immediate needs, then improving the systems, automations, and processes that allow IT to scale.

Requirements

Experience in an IT Administrator, Systems Administrator, or similar role supporting multiple offices and/or a remote workforce.
Strong troubleshooting skills across Mac, Windows, Android, iOS, SaaS applications, AV, and networking fundamentals.
Experience with device management (Hexnode), identity and access administration (Rippling), and Google Workspace.
Experience managing Android devices through Mambo or another MDM platform.
Familiarity with scripting or workflow automation.
Strong organization and attention to detail, particularly when managing equipment, access, and sensitive information.
A service-oriented communication style and the ability to support employees patiently and effectively.
The ability to work independently, prioritize competing needs, and lead projects with limited oversight.

Responsibilities

Serve as the primary point of contact for employee IT support across hardware, software, access, AV, and network issues.
Provision, configure, ship, and support Android tablets used by Mudflap partners.
Administer devices, user accounts, permissions, and applications through Google Workspace, Rippling, Hexnode, and related tools.
Manage the technical aspects of employee onboarding and offboarding, including equipment, application access, and asset recovery.
Maintain accurate hardware and software inventories and improve device-lifecycle processes.
Support Wi-Fi, conference rooms, AV equipment, and other workplace technology in Palo Alto and Austin offices
Use scripting and automation to reduce manual work and make IT operations more reliable and scalable.
Support security controls, access reviews, AI-tool administration, and audit-readiness efforts in partnership with Engineering, People, and Legal.

Benefits

Commuter benefits to ease your travel
Lunches and snacks to keep you fueled
A collaborative, high-growth environment where you’ll work closely with talented teammates across the company
Competitive salary and equity in a high-growth startup
Multiple health benefit options
Responsible Time Off
401(k) matching
Opportunities and support for major career growth
Annual Company offsite event (Mudfest!)
medical/dental/vision insurance
WFH stipend