IT Admin Co-op

Carbon Engineering Ltd.•Squamish, BC

4d•Onsite

About The Position

Grow your career. Be the difference. Leading the commercialization of ground-breaking technology that captures CO₂ directly from air is challenging and exhilarating. As a member of the CE team, you’ll be surrounded by smart, adventurous, curious people committed to progressing our Direct Air Capture (DAC). We’re a diverse team of innovators hailing from around the world with a shared vision, purpose, and commitment to deliver large scale climate change solutions. Our headquarters is in Squamish, B.C., and our presence is expanding in many other markets around the world as we commercialize our technologies Our culture combines our heritage as a small company with our ambitious goals. We have a passion for what we do and believe our work will have a true and lasting impact on the world. Many of our employees are drawn to CE because of the direct connection between the game-changing work we do and their own personal values. At our core, Carbon Engineering values integrity, growth, excellence in execution, and fun. This is an environment where people matter, and contributions are noticed. Our employees work hard and are given the opportunity to learn and grow from mistakes. Diversity is embraced, and we value an inclusive work environment where every employee has an equal opportunity to be heard. We work in a dynamic environment and thrive on tackling rewarding and complex problems as a team.

Requirements

Enrollment in a co-op program through a recognized post-secondary institution in Computer Science, Computer Information Systems, or Engineering.
Experience with fundamental concepts of IT environments.
Good problem-solving skills.
Strong communication, facilitation, and presentation skills. Ability to explain complex IT topics to people at any level in the organization.
Ability to balance competing or conflicting goals of various departments and stakeholders, which requires a mature, diplomatic approach and highly developed negotiation and influencing skills.
A personal focus on service quality.

Nice To Haves

Familiarity with security controls would be an asset.
Experience with on-premise, cloud, and industrial services would be useful.

Responsibilities

Provide help desk and technical support for a wide range of issues including operating system, hardware, network, and general software (e.g. M365) systems.
Assist in the procurement of IT hardware.
Assist with maintenance of IT inventory.
Troubleshoot problems with systems and programs.
Monitor and maintain networks and servers.
Upgrade, install, and configure new hardware and software to meet company objectives.
Implement security protocols and procedures to prevent potential threats.
Create user accounts and perform access control.
Document processes, as well as back up and archive data.
Develop data retrieval and recovery procedures.
Provide training on standard hardware and software.
Manage software licenses as required.
Demonstrate a positive safety culture.
Identify, report and resolve unsafe conditions, processes or actions within the workplace.
Ensure that all safety related incidents, accidents and near misses are reported and investigated in line with company policy.
Follow all existing health and safety related standard operating procedures.