IT Co-op

American Battery Solutions•Springboro, OH

6d•Onsite

About The Position

The IT Co-op assists the Information Technology Team with monitoring, tracking, system setup, and basic documentation. The position works with the IT Team on projects and tasks that support day-to-day services for the American Battery Solutions team, with mentorship and guidance from IT staff. The co-op must be an undergraduate student pursuing an Information Technology or other relevant degree, work 15 to 29 hours per week, maintain at least a 3.0 GPA, and complete 24 credit hours in one calendar year. Eligible students may work in the program for up to four years while enrolled and meeting the stated criteria. The role supports end users, IT equipment, events, and facility systems. Work takes place primarily in a temperature-controlled office, with occasional work outdoors and in industrial environments. The position involves prolonged computer use and may require lifting and carrying up to 30 pounds, moving around industrial areas and uneven terrain, and reaching for items.

Requirements

Be an undergraduate student working toward an Information Technology or other relevant degree.
Be able to work 15 to 29 hours per week.
Maintain a minimum 3.0 GPA.
Fulfill 24 credit hours in one calendar year.
Have excellent interpersonal, written, and verbal communication skills and the ability to prioritize tasks.
Be able to handle numerous assignments simultaneously.
Demonstrate exceptional phone etiquette and capacity to provide exceptional customer service.
Be proficient with Microsoft Office software, including Excel, PowerPoint, Word, and Outlook.
Demonstrate professionalism when interacting with ABS team members.
Meet the physical demands described for the role, including prolonged sitting and computer work; occasional movement in industrial environments and on uneven terrain; and the ability to lift and carry up to 30 pounds or reach for items.

Responsibilities

Assist the IT Team with setting up and maintaining PCs, laptops, printers, and other end-user peripherals.
Provide end-user equipment support.
Support events, marketing activities, and manager meetings, including setting up and tearing down laptops and projectors.
Maintain the IT systems inventory throughout the property.
Assist with triaging maintenance, installation, and repairs of equipment associated with audio, telephone, security, server, computer, and network systems, including associated cabling throughout the facility.
Create basic network documentation.
Monitor IT tickets and systems as required.
Report task progress regularly.
Adhere to federal and state regulations and company policies, processes, and procedures.
Perform other duties as requested, directed, or assigned.
Maintain predictable and reliable attendance.