Co-Op IT

Leadec•Blue Ash, OH

About The Position

The IT Co-op provides support for operation and maintenance systems in the internal corporate environment and for local users, as well as support for remote site networks administered by the organization. The role works within the Industrial Services Auto Americas IT department and reports to the Director of Information Technology. The position supports daily IT operations, network data backup and recovery, protection against outside intrusion and virus infection, hardware and software installation and maintenance, PC and cell phone troubleshooting, asset tracking, software testing, and user documentation. It also works with outside vendors and consultants and supports applicable environmental, health and safety, and quality objectives in accordance with ISO 14001, ISO 45001, and ISO 9001. Work is primarily in a typical office setting and is sedentary, with occasional walking, bending, and carrying light IT equipment. Travel to remote Voith sites may be required as necessary.

Requirements

Team-building, listening, and troubleshooting skills.
Organizational and technical skills.
Knowledge of network and PC hardware, including switches, routers, hubs, hard drives, and memory.
Knowledge of Microsoft Windows operating systems, including XP and Windows 7.
Knowledge of the MS Office 2010 software package and various antivirus solutions.

Responsibilities

Promote teamwork within the IT group.
Assume daily support responsibilities and ensure backup and recovery of network data.
Provide support against outside intrusion and virus infection.
Enter equipment into the corporate Asset Maintenance system for non-staffed sites.
Support installation and configuration of Internet services for remote sites.
Perform hardware and software installations, updates, and upgrades.
Provide troubleshooting support for PC and cell phone systems.
Assist with setting up and distributing PCs for internal and remote use.
Track and update the internal IT asset database.
Execute unit and system testing of new software releases.
Document procedures so knowledge, skills, and expertise are available to all users.
Work with outside vendors and consultants.
Adhere to and support EHS and Quality objectives in accordance with ISO 14001, ISO 45001, and ISO 9001.
Perform other duties as assigned or necessary at the request of the Director of Information Technology.