IT Co-op

American Battery Solutions • Springboro, OH

6d

About The Position

The Information Technology (IT) Co-op assists the IT Team by monitoring and tracking systems, setting up equipment, and developing basic documentation. The Co-op works closely with the team on projects and tasks that support the day-to-day IT services provided to the American Battery Solutions (ABS) team. IT team members mentor and guide the Co-op in completing assigned tasks.

This role supports end users and IT equipment across the facility, including computers, peripherals, networks, and related systems. The Co-op also provides technical setup and support for events and meetings, monitors IT tickets and systems, documents network information, and reports task progress. The position requires professionalism, reliable attendance, strong customer service, and adherence to applicable regulations and company policies.

The role is intended for an undergraduate student working toward an Information Technology or other relevant degree. Students must be able to work 15 to 29 hours per week, maintain at least a 3.0 GPA, and fulfill 24 credit hours in one calendar year. Eligible co-op students may work for up to four years while enrolled in college or university and meeting the stated criteria.

The position involves prolonged desk and computer work and regular operation of computers and office equipment. It may require lifting and carrying up to 30 pounds, reaching, occasional movement around industrial environments and uneven terrain, and occasional work outdoors. The usual environment is a temperature-controlled office, with work also occurring in industrial settings and outdoor weather conditions.

Requirements

• Be an undergraduate student working toward an Information Technology or other relevant degree.
• Be able to work 15 to 29 hours per week.
• Maintain a minimum 3.0 GPA.
• Fulfill 24 credit hours in one calendar year.
• Have excellent interpersonal, written, and verbal communication skills and the ability to prioritize tasks.
• Be able to handle numerous assignments simultaneously.
• Have exceptional phone etiquette and the ability to provide exceptional customer service.
• Be proficient with Microsoft Office software, including Excel, PowerPoint, Word, and Outlook.
• Demonstrate professionalism when interacting with ABS team members.

Responsibilities

• Assist with setting up and maintaining PCs, laptops, printers, and other end-user peripherals.
• Provide end-user equipment support.
• Support events, marketing activities, and manager meetings, including setup and teardown of laptops, projectors, and related equipment.
• Maintain IT systems inventory throughout the property.
• Assist with triaging maintenance, installation, and repairs of audio, telephone, security, server, computer, and network systems, including associated cabling throughout the facility.
• Create basic network documentation.
• Monitor IT tickets and systems as required.
• Report task progress regularly.
• Adhere to federal and state regulations and company policies, processes, and procedures.
• Perform other duties as requested, directed, or assigned.
• Maintain predictable and reliable attendance.

Benefits

• Comprehensive benefit plans paid 100% by the employer for employees and their families.
• Competitive salary.
• Retirement program.
• Co-op students may be eligible to work for up to four years if enrolled in a college or university and meeting the stated criteria.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern