IS System Analyst Senior - Business Applications

Nationwide Children's Hospital • Columbus, OH

4d

About The Position

The Senior Systems Analyst manages the application lifecycle for medium to large-scale applications and mentors junior staff on best practices and procedures. The role analyzes business needs, defines requirements, implements systems, and manages installed applications in a complex architecture, while providing technical advice and guidance to team members.

The position carries out systems analysis and oversees the planning, design, and implementation of large and complex systems to ensure business requirements are met. It schedules work for systems analysts, provides technical guidance and mentoring, and helps ensure project deadlines are met. The analyst documents system design, testing, and maintenance procedures; maintains disaster recovery plans for assigned systems; evaluates existing systems and recommends performance improvements; and coordinates system testing, user acceptance testing, and end-user training. The role also collaborates with project managers, other team members, and professionals across the organization to establish requirements and meet project goals.

A bachelor's degree or equivalent experience is required. The role requires seven years of combined information technology support experience or equivalent education, at least four years of project management experience, and experience in a healthcare environment.

Requirements

• Bachelor's degree or equivalent experience.
• Seven years of combined experience providing information technology support, or equivalent education.
• At least four years of project management experience.
• Experience in a healthcare environment.
• Strong problem-solving ability to understand highly complex systems and articulate details verbally and visually.
• Ability to gather quantitative and qualitative requirements, evaluate technical details, and validate data.
• Exceptional interpersonal, communication, and presentation skills to interact effectively with all levels of the organization and external contacts.
• In-depth working knowledge of application functionality and integration between desktop clients and servers, including applications, databases, storage, and web services.
• Basic understanding of hardware device and/or operating system capabilities.
• Excellent understanding of ITIL processes related to building, enhancing, and maintaining application systems.
• Excellent project management skills.

Nice To Haves

• Advanced understanding of database systems, including Oracle, SQL, and Access database structures.
• Advanced working knowledge of Microsoft desktop and server platforms, or Epic, including design, installation, configuration, optimization, and administration.

Responsibilities

• Analyze systems and oversee planning, design, and implementation of large and complex systems to meet business-area requirements.
• Schedule systems analysts’ work, provide technical guidance and mentoring, and ensure project deadlines are met.
• Document system design, testing, and maintenance procedures for future reference.
• Develop and maintain disaster recovery plans for assigned systems to support data integrity and system survivability.
• Collaborate with professionals to determine functional and non-functional requirements for new software or applications.
• Evaluate existing systems and applications and recommend modifications to improve system performance.
• Collaborate with project managers and other team members to ensure project goals are met.
• Oversee and coordinate system testing, user acceptance testing, and end-user training.
• Manage the application lifecycle for medium to large-scale applications and mentor junior staff on best practices and procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior