IS Support Analyst I

Community Memorial HealthcareSan Buenaventura (Ventura), CA

About The Position

Under general supervision, interfaces with computer and telecommunications system customers and provides capabilities, training, support services, technical support, and knowledge to facilitate customer (end-user) computing.

Requirements

  • High School Diploma or equivalent GED
  • Two (2) years customer service in related role
  • Proficient with Microsoft technologies and ability to troubleshoot
  • Proficient with Network technologies and ability to troubleshoot
  • Basic understanding of Active Directory
  • Working knowledge of Windows systems monitoring and troubleshooting
  • Understanding of TCP/IP, DHCP, DNS

Nice To Haves

  • A+
  • Network +
  • MCP
  • MTA
  • Electronic Health Record software support experience
  • Healthcare experience in related role

Responsibilities

  • Under general supervision, interfaces with computer and telecommunications system customers and provides capabilities, training, support services, technical support, and knowledge to facilitate customer (end-user) computing.

Benefits

  • Competitive Pay
  • Shift Differentials
  • In-House Registry Rates
  • Fidelity 403(b) Retirement Plan
  • Paid Time Off
  • Medical (EPO/PPO), Dental, & Vision Insurance Coverage
  • Voluntary Worksite Benefits
  • Employee Assistance Program Available 24/7 (EAP)
  • Tuition Reimbursement
  • Public Service Loan Forgiveness (PSLF)
  • Recognition programs
  • Employee service recognition events
  • Home, Retail, Travel & Entertainment Discounts
  • National Hospital Week and National Nurses Week celebrations
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