IS Support Analyst I

Ventura • Ventura, CA

14h • Onsite

About The Position

Under general supervision, interfaces with computer and telecommunications system customers and provides capabilities, training, support services, technical support, and knowledge to facilitate customer (end-user) computing.

Requirements

• High School Diploma or equivalent GED
• Two (2) years customer service in related role
• Proficient with Microsoft technologies and ability to troubleshoot
• Proficient with Network technologies and ability to troubleshoot
• Basic understanding of Active Directory
• Working knowledge of Windows systems monitoring and troubleshooting
• Understanding of TCP/IP, DHCP, DNS

Nice To Haves

• A+
• Network +
• MCP
• MTA
• Electronic Health Record software support experience
• Healthcare experience in related role

Responsibilities

• Interfaces with computer and telecommunications system customers
• Provides capabilities, training, support services, technical support, and knowledge to facilitate customer (end-user) computing.

Benefits

• Competitive Pay
• Shift Differentials
• In-House Registry Rates
• Fidelity 403(b) Retirement Plan
• Paid Time Off
• Medical (EPO/PPO), Dental, & Vision Insurance Coverage
• Voluntary Worksite Benefits
• Employee Assistance Program Available 24/7 (EAP)
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF)
• Recognition programs
• Employee service recognition events
• Home, Retail, Travel & Entertainment Discounts
• National Hospital Week and National Nurses Week celebrations

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED