IP Network Engineer I
About The Position
MaxxSouth Broadband is seeking an IP Network Operations Engineer I to join their team. This role is responsible for collaborating with network engineers to support, monitor, maintain, troubleshoot, and upgrade advanced IP and transport network environments. The ideal candidate will have hands-on experience supporting production networks, along with a strong foundation in networking principles including routing, switching, and Quality of Service (QoS). This role acts as a technical generalist across platforms and business units, supporting both internal teams and external customers.
Requirements
- Associate degree in a related technical field with 5+ years of relevant IP network experience
- Valid associate-level certification (Cisco or Juniper)
- Experience installing, securing, and troubleshooting routers, switches, and firewalls
- Hands-on experience with Cisco (IOS, XR, XE, NX-OS) or Juniper (JUNOS) platforms
- Experience with Cisco or Juniper hardware
- Strong knowledge of networking concepts including: ACLs, NAT, QoS, VRF, SNMP, route-maps
- Working knowledge of routing and switching protocols such as: BGP, OSPF, STP, LLDP, 802.1x
Nice To Haves
- Bachelor’s degree in IT, Telecommunications, Engineering, or related field with 3+ years of service provider IP network experience
Responsibilities
- Collaborate on projects and initiatives assigned by the Director of IP Network Operations and Video Services
- Monitor, troubleshoot, and support production network environments
- Plan and execute network maintenance activities to ensure optimal performance
- Maintain accurate documentation of network topologies, configurations, and procedures
- Perform physical data center tasks including racking, cabling, hardware diagnostics, and replacements
- Ensure timely resolution of outages and incidents in accordance with SLAs
- Support internal teams (Marketing, Product, Customer Service) on network-related inquiries and assist in evaluating and implementing emerging technologies
- Apply network monitoring and administration tools to maintain system health
- Help enforce network standards, policies, and security protocols
- Protect network infrastructure from unauthorized access, including DDoS threats
- Perform routine maintenance and administrative tasks on IP network equipment
- Maintain up-to-date knowledge of company systems, equipment, and industry standards
Benefits
- opportunities for professional growth
- hands-on technical training
- certification support
- competitive compensation and benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
