IOD Pharmacy Technician

Cardinal Health•San Diego, CA

4d•$21 - $27•Onsite

About The Position

The IOD Pharmacy Technician supports Cardinal Health’s In Office Dispensing (IOD) operations at cCARE Cancer Center in La Jolla. IOD prepares, packages, and dispenses medications directly to patients in a clinical or office setting. Pharmacy Operations coordinates pharmacy services for acute care hospitals, hospital retail customers, ambulatory care and alternate site facilities, oncology and cardiology practices, and retail customers. This position works an 8-hour shift Monday through Friday, between 7:30 a.m. and 5:00 p.m. The technician tracks prescriptions, assists patients, enters and verifies prescription and insurance information, supports claims processing, and follows up with insurers on prior authorizations. Work is performed under a moderate degree of supervision and within standard operating procedures, with routine review of output and referral of complex or unusual problems to a supervisor.

Requirements

High school diploma or equivalent required.
Pharmacy Technician Certification required.
0–2 years of related work experience or training preferred.
Knowledge of computer/telephony support, preferably in a health care environment, preferred.
Strong customer service background, preferably in a health care environment, preferred.
Excellent verbal communication skills preferred.
Competence with computer processing functions and standard office equipment preferred.
Ability to manage and prioritize multiple tasks preferred.

Nice To Haves

Two-year degree preferred.
Knowledge of computer/telephony support, preferably in a health care environment.
Strong customer service background, preferably in a health care environment.
Excellent verbal communication skills.
Competence with computer processing functions and standard office equipment.
Ability to manage and prioritize multiple tasks.
0–2 years of related work experience or training.

Responsibilities

Accurately track prescriptions written by physicians and maintain a daily log of prescriptions dispensed through the CCA IOD, including electronically prescribed medications.
Supervise and monitor prescriptions written in the facility, ensuring an appropriate e-prescribing system is in use and prescriptions comply with Medicare guidelines.
Greet patients at the IOD window, explain the CCA prescription system, and confirm patient information on file.
Offer patients the choice of physician dispensing, when possible, or e-prescribing to a pharmacy of their choice.
Use Centricity and Pioneer to verify prescription coverage and bill accurately according to the coverage plan.
Enter prescriptions for physician dispensing in Pioneer, submit accurate patient information for claims, and confirm that claims are captured properly.
Work with insurance companies to obtain prior authorizations for rejected physician-dispensing medication claims and follow up on submitted requests as needed.
Complete other assignments as directed by management.
Apply acquired knowledge and skills to standard tasks, learn and apply new information and methods, maintain required licenses and certifications, follow quality guidelines and standard procedures, and refer complex or unusual problems to a supervisor.