IOD Pharmacy Technician

Cardinal Health•Fresno, CA

1d•Onsite

About The Position

Cardinal Health Pharmacy Operations coordinates safe, efficient and effective pharmacy services for acute care hospitals, hospital retail customers, ambulatory care and alternate site facilities, oncology and cardiology practices, and retail customers. The In Office Dispensing (IOD) team prepares, packages and dispenses medications directly to patients in a clinical or office setting. This role is based at cCARE Cancer Center in Fresno, California, and works an eight-hour shift Monday through Friday between 7:30 a.m. and 5:30 p.m. The IOD Pharmacy Technician tracks prescriptions, maintains dispensing logs, assists patients at the IOD window, enters and bills prescriptions, verifies insurance coverage, and works with insurers on prior authorizations. The role operates under defined procedures and moderate supervision, with routine work reviewed by a work lead or supervisor and complex or unusual problems referred to a supervisor.

Requirements

High school diploma or equivalent required.
Pharmacy Technician Certification required.
0–2 years of related work experience or training preferred.
Ability to manage and prioritize multiple tasks preferred.

Nice To Haves

Two-year degree preferred.
Knowledge of computer/telephony support, preferably in a health care environment.
Strong customer service background, preferably in a health care environment.
Excellent verbal communication skills.
Competence with computer processing functions and other standard office equipment.

Responsibilities

Accurately track prescriptions written by physicians.
Maintain an accurate daily log of prescriptions dispensed through the CCA IOD, including electronically prescribed prescriptions.
Monitor prescriptions written in the facility, ensure a qualified e-prescribing system is adopted, and confirm prescriptions comply with Medicare guidelines.
Greet patients at the IOD window, explain the CCA prescription system, and confirm patient information on file.
Offer patients a choice of physician dispensing, when possible, or an e-prescription to a pharmacy of their choice.
Use Centricity and Pioneer to verify prescription coverage and bill according to the patient’s coverage plan.
Enter physician-dispensed prescriptions accurately using Pioneer software.
Ensure accurate patient information is submitted for claims and confirm the appropriate claim has been captured.
Work with insurance companies to obtain prior authorization for rejected physician-dispensing medication claims and follow up on submitted requests as needed.
Complete other assignments as assigned by management.
Apply acquired knowledge and skills to standard tasks, learn and apply new information and methods, and maintain appropriate licenses, training and certifications.
Follow standard operating procedures and quality guidelines, resolve routine problems, and refer complex or unusual problems to a supervisor.