IOD Pharmacy Technician

Cardinal Health•Murrieta, CA

1d•Onsite

About The Position

The IOD (In Office Dispensing) Pharmacy Technician supports Cardinal Health Pharmacy Operations by helping prepare, package, and dispense medications directly to patients in a clinical or office setting. This position is based at cCARE Cancer Center in Murrieta, California. The department is new, and training will take place in La Jolla, California. The schedule is an 8-hour shift, Monday through Friday, between 7:30 a.m. and 5:00 p.m. The role performs routine assignments under a moderate degree of supervision and follows established operating procedures and quality guidelines. Complex or unusual problems are referred to a supervisor.

Requirements

High school diploma or equivalent required.
Pharmacy Technician Certification required.
0–2 years of related work experience or training preferred.
Apply acquired knowledge and skills to complete standard tasks and learn and apply new information and methods.
Work within established standard operating procedures and refer complex or unusual problems to a supervisor.
Manage and prioritize multiple tasks (preferred).
Competence with computer processing functions and standard office equipment (preferred).
Excellent verbal communication skills (preferred).
Strong customer service background, preferably in a health care environment (preferred).
Knowledge of computer/telephony support, preferably in a health care environment (preferred).

Nice To Haves

Two-year degree preferred.
0–2 years of related work experience or training preferred.
Knowledge of computer/telephony support, preferably in a health care environment.
Strong customer service background, preferably in a health care environment.
Excellent verbal communication skills.
Competence with computer processing functions and standard office equipment.
Ability to manage and prioritize multiple tasks.

Responsibilities

Accurately track prescriptions written by physicians and maintain a daily log of prescriptions dispensed through the CCA IOD, including electronically prescribed prescriptions.
Monitor prescriptions written in the facility and ensure a qualified e-prescribing system is adopted and prescriptions comply with Medicare guidelines.
Greet patients at the IOD window, explain the CCA prescription system, and confirm patient information on file.
Offer patients a choice of physician dispensing, when possible, or an e-prescription to a pharmacy of their choice.
Use Centricity and Pioneer to verify prescription insurance coverage and bill accurately according to the coverage plan.
Input prescriptions for physician dispensing using Pioneer software.
Ensure accurate patient information is submitted for claims and confirm that the proper claim has been captured.
Work with insurance companies to obtain prior authorization for rejected physician-dispensing medication claims and follow up on authorization requests as needed.
Complete other assignments as directed by management.
Maintain appropriate licenses, training, and certifications; follow quality guidelines and standard operating procedures.