IOD Pharmacy Technician

Cardinal Health•Fresno, CA

2d•$21 - $27•Onsite

About The Position

IOD (In Office Dispensing) prepares, packages, and dispenses medications directly to patients in a clinical or office setting. Pharmacy Operations coordinates Cardinal Health pharmacy operations serving acute care hospitals, hospital retail customers, ambulatory care and alternate site facilities, oncology and cardiology practices, and retail customers. This position is based at cCARE Cancer Center in Fresno, California, and works an 8-hour shift Monday through Friday between 7:30 a.m. and 5:30 p.m. The Pharmacy Technician tracks and processes prescriptions, supports patient interactions at the dispensing window, verifies insurance coverage and billing, and obtains prior authorizations for rejected claims. The role follows Medicare guidelines and established operating procedures, maintains required licenses and certifications, and works under a moderate degree of supervision, referring complex or unusual problems to a supervisor.

Requirements

High school diploma or equivalent required.
Pharmacy Technician Certification required.
0–2 years of related work experience or training preferred.
Knowledge of computer/telephony support, preferably in a health care environment, preferred.
Strong customer service background, preferably in a health care environment, preferred.
Excellent verbal communication skills preferred.
Competence with computer processing functions and other standard office equipment preferred.
Ability to manage and prioritize multiple tasks preferred.

Nice To Haves

Two-year degree preferred.
Knowledge of computer/telephony support, preferably in a health care environment.
Strong customer service background, preferably in a health care environment.
Excellent verbal communication skills.
Competence with computer processing functions and other standard office equipment.
Ability to manage and prioritize multiple tasks.
0–2 years of related work experience or training.

Responsibilities

Accurately track prescriptions written by physicians and maintain an accurate daily log of prescriptions dispensed through the CCA IOD, including electronically prescribed prescriptions.
Monitor prescriptions written in the facility and ensure that a qualified e-prescribing system is adopted and prescriptions comply with Medicare guidelines.
Greet patients at the IOD window, explain the CCA prescription system, and confirm patient information on file.
Offer patients a choice of physician dispensing, when possible, or an e-prescription to a pharmacy of their choice.
Use Centricity and Pioneer to verify patient prescription insurance coverage and bill according to the coverage plan.
Enter prescriptions for physician dispensing in Pioneer, submit accurate patient information for claims, and confirm the appropriate claim has been captured.
Work with insurance companies to obtain prior authorization for rejected physician-dispensing medication claims and follow up on authorization requests as needed.
Complete other assignments as directed by management.
Apply acquired knowledge and skills to standard tasks, learn and apply new information and methods, maintain appropriate licenses and certifications, adhere to quality guidelines and standard procedures, and refer complex or unusual problems to a supervisor.