IOD Pharmacy Technician

NAVISTA•Middleburg Heights, OH

2d•$20 - $28•Onsite

About The Position

The IOD (In Office Dispensing) Pharmacy Technician prepares, packages, and dispenses medications directly to patients at Southwest Urology in Middleburg Heights, Ohio. The position supports safe, efficient pharmacy operations and works with patients, physicians, and insurance companies to coordinate prescription dispensing and claims. The role applies acquired knowledge and skills to standard tasks, learns and uses new information and methods, maintains appropriate licenses and certifications, and follows established operating procedures and quality guidelines. Work is performed under a moderate degree of supervision, with routine review of output; complex or unusual problems are referred to a supervisor.

Requirements

Pharmacy Technician Certification.
Ability to maintain appropriate licenses, training, and certifications.
Ability to complete routine assignments, follow standard operating procedures and quality guidelines, and refer complex or unusual problems to a supervisor.

Nice To Haves

1–2 years of experience.
High school diploma, GED, or equivalent work experience.
PTCB certification.
Knowledge of computer and telephone support, preferably in a health care environment.
Strong customer service background, preferably in a health care environment.
Excellent verbal communication skills.
Competence with computer processing functions and standard office equipment.
Ability to manage and prioritize multiple tasks.

Responsibilities

Accurately track prescriptions written by physicians and maintain an accurate daily log of prescriptions dispensed.
Supervise and monitor prescriptions written in the facility, ensuring use of a qualified e-prescribing system and compliance with Medicare guidelines.
Greet patients at the IOD window, explain the system, and confirm patient information on file.
Offer patients a choice of physician dispensing, when possible, or e-prescribing to a pharmacy of their choice.
Ensure accurate patient information is submitted for claims and confirm that the proper claim is captured.
Work with insurance companies to obtain prior authorization for rejected physician-dispensing medication claims and follow up on authorization requests as needed.
Perform other duties as assigned.