IOD Pharmacy Technician

Cardinal Health•La Jolla, CA

2d•Onsite

About The Position

Cardinal Health Pharmacy Operations coordinates pharmacy services for acute care hospitals, hospital retail customers, ambulatory care and alternate site facilities, oncology and cardiology practices, and retail customers. In Office Dispensing (IOD) prepares, packages, and dispenses medications directly to patients in a clinical or office setting. This position is located at cCARE Cancer Center in Fresno, California, and works an 8-hour shift Monday through Friday between 7:30 a.m. and 5:30 p.m. The IOD Pharmacy Technician tracks and processes prescriptions, supports patients at the dispensing window, verifies insurance coverage, submits claims, and works with insurers to obtain prior authorizations. The role applies established procedures under a moderate degree of supervision, maintains required licenses and certifications, and refers complex or unusual problems to a supervisor.

Requirements

High school diploma or equivalent required.
Pharmacy Technician Certification required.
Ability to apply acquired knowledge and skills to standard tasks and learn and apply new information and methods.
Ability to work within standard operating procedures and adhere to quality guidelines.

Nice To Haves

Two-year degree preferred.
0–2 years of related work experience or training preferred.
Knowledge of computer/telephony support, preferably in a health care environment.
Customer service background, preferably in a health care environment.
Excellent verbal communication skills.
Competence with computer processing functions and standard office equipment.
Ability to manage and prioritize multiple tasks.

Responsibilities

Accurately track prescriptions written by physicians and maintain an accurate daily log of prescriptions dispensed through the CCA IOD, including electronically prescribed medications.
Supervise and monitor prescriptions written in the facility, ensuring use of a qualified e-prescribing system and compliance with Medicare guidelines.
Greet patients at the IOD window, explain the CCA prescription system, and confirm patient information on file.
Offer patients the choice of physician dispensing, when possible, or e-prescribing to a pharmacy of their choice.
Use Centricity and Pioneer to verify prescription insurance coverage and bill accurately according to the coverage plan.
Input prescriptions for physician dispensing using Pioneer software.
Submit accurate patient information for claims and confirm that the proper claim has been captured.
Work with insurance companies to obtain prior authorization for rejected physician-dispensing medication claims and follow up on authorization requests as needed.
Complete other assignments as directed by management.
Maintain appropriate licenses, training, and certifications; follow quality guidelines and standard operating procedures; and refer complex or unusual problems to a supervisor.