Invoicing Specialist

The Raymond Corporation•Kansas City, MO

3h•Remote

About The Position

Raymond Central is seeking a detail-oriented and highly organized Invoicing Specialist to join their Accounts Receivable team. This is a fully remote, full-time position reporting to the AR Manager. The Invoicing Specialist will be primarily responsible for accurately and efficiently entering customer invoices into a variety of online billing portals while supporting overall invoicing operations. This role also includes creating and distributing manual invoices, supporting customer adoption of email invoicing, resolving invoice disputes and portal-related issues, coordinating with internal departments and customers regarding billing requirements, and assisting with collections activities as needed. The ideal candidate is proactive, organized, customer-service oriented, and comfortable managing multiple priorities in a fast-paced environment.

Requirements

High school diploma or equivalent
Strong organizational skills and attention to detail
Excellent written and verbal communication skills
Strong administrative and time management skills
Ability to manage multiple tasks and meet deadlines in a fast-paced environment
Ability to work independently in a remote environment while collaborating effectively with a team
Professional and customer-focused communication style

Nice To Haves

Experience handling invoices from either the accounts payable or accounts receivable side
Experience working with customer billing portals or electronic invoicing systems
Experience with ERP systems, accounting software, or related business systems
Intermediate Microsoft Excel and Microsoft Office skills

Responsibilities

Enter customer invoices accurately and timely into customer billing and procurement portals
Create, process, and distribute manual invoices when required
Monitor invoice submissions and follow through to ensure successful processing and acceptance
Investigate and resolve invoice discrepancies, rejections, disputes, and portal-related billing issues
Coordinate with customers and internal departments to resolve issues preventing invoice submission, including missing or invalid purchase orders, billing discrepancies, or incomplete documentation
Manage and maintain customer portal access, including setup, updates, and troubleshooting
Promote and support customer adoption of email invoicing and other electronic billing methods
Maintain accurate invoicing records and documentation
Communicate professionally with customers regarding invoicing requirements, status updates, and issue resolution
Collaborate closely with Accounts Receivable, Sales, Operations, and other internal teams to ensure smooth billing processes
Assist with collections activities on assigned accounts as business needs require, including customer follow-up regarding outstanding invoices and payment status
Support additional AR and administrative functions as assigned