Invoicing Specialist

Omnidian

1d • $32 - $38 • Remote

About The Position

As an Invoicing Specialist on our Field Service team, you’ll be responsible for managing the end-to-end invoicing process for completed field service work. Reporting to the Partner Account Manager, you’ll collaborate closely with our Field Service Providers, Partner Management, and Accounts Payable teams. Your work ensures that partner invoices are reviewed, processed, and paid efficiently and accurately in alignment with our contract terms.

Requirements

• Proven experience in the residential solar industry with a deep understanding of solar scopes of work, troubleshooting, and equipment.
• Hands-on experience utilizing SolarEdge and Enphase platforms, as well as proficiency navigating Salesforce to review case WO histories.
• Demonstrated background in FSP management, processing complex invoices, and maintaining firm but professional partner communications.
• Strong investigative capabilities with the ability to cross-reference contracts, validate performed work, catch discrepancies, and accurately determine financial liability.

Nice To Haves

• Experience in a high-volume operations or field service environment
• Previous work with NetSuite, Salesforce, or similar platforms
• Knowledge of solar or clean energy service industries
• Experience working with third-party vendors or contractors

Responsibilities

• Proactively communicate with Field Service Partners (FSPs) to secure missing deliverables (e.g., replaced equipment serial numbers, undocumented RMAs, and incomplete site reports) required to process invoices.
• Leverage solar industry expertise to audit client-initiated invoicing concerns and determine if the Scope of Work is accurate. Troubleshoot case histories to identify if an issue should actually be billed internally due to an internal mistake in validating the work performed.
• Enter completed service pricing derived from FSP invoices, ensuring strict alignment with previously agreed-upon pricing tiers, rates, and the designated billable party.
• Review Work Order (WO) histories and process Retroactive Non-covered Service Requests (NCSRs) alongside client responses to determine the next steps, submitting approved Retro NCSRs for final invoicing.
• Partner with the internal accounting department to manage invoice approvals and guarantee all work orders are closed out within 30 days of the FSP's initial submission.

Benefits

• family medical
• dental
• vision
• disability
• 401(k) administration and $1k match per year
• thoughtful paid time off
• 12 weeks of paid parental leave to all FTE employees (birthing and non-birthing) after 1 year
• four-week paid sabbatical leave after four years
• competitive total compensation package that includes monthly health insurance premiums, bonuses and long-term stock options for every employee

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed