Invoicing Specialist

BrenntagHouston, TX
Onsite

About The Position

The Invoicing Specialist is responsible for posting Brenntag invoices in third party or customer portals. This role interacts with external customers, Brenntag order entry, customer service, & billing personnel to ensure accurate and timely processing of the portal invoices. This specialized role is important in issue identification and escalation within the portals and problem solving.

Requirements

  • High School diploma or GED
  • 2+ years internal or 4+ years external customer service role
  • Familiarity with working under a documented quality procedure/process system (ie. ISO quality system processes or similar)

Nice To Haves

  • Associate degree a plus
  • Distribution experience a plus

Responsibilities

  • Process, post, and manage a high volume of invoices with extreme attention to detail via portal systems.
  • Review & enter customer invoice data into portals, which is generated from Brenntag’s ERP system and check for accuracy
  • Interact with customers, Brenntag sales team, Customer Service Representatives, and other personnel on a regular basis to resolve problems/issues
  • Obtain information regarding orders, invoices, billing & customer purchase orders
  • Provide information relating to the status of portal invoices
  • Set up and maintain new portals and new portal customers, including managing access to other Brenntag personnel based upon their function and responsibilities.
  • Attend meetings related to new portal customers and present the proposals to management.
  • Log metrics to identify and elevate areas of improvement as it relates to pricing accuracy.
  • Manage monthly billing activities for different Business Units

Benefits

  • Individual development, on-the-job training, and development programs designed to help our employees grow in their careers.
  • Paid parental leave
  • Education assistance program
  • Employee assistance program
  • Various healthcare plan options as well as 401(k)
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