Invoicing & Operations Coordinator

DAT•Seattle, WA

18d•Hybrid

About The Position

DAT is an award-winning employer of choice and a next-generation SaaS technology company that has been at the leading edge of innovation in transportation supply chain logistics for 45 years. We continue to transform the industry year over year, by deploying a suite of software solutions to millions of customers every day - customers who depend on DAT for the most relevant data and most accurate insights to help them make smarter business decisions and run their companies more profitably. We operate the largest marketplace of its kind in North America, with 400 million freights posted in 2022, and a database of $150 billion of annual global shipment market transaction data. Our headquarters are in Denver, CO, with additional offices in Missouri, Oregon, and Bangalore, India. For additional information, see www.DAT.com/company . DAT is looking for an Invoicing & Operations Coordinator to join our DAT/Outgo team. Outgo is a fintech platform built specifically for truckers' needs. We provide a vertical banking solution that combines invoicing, accounting, factoring, and banking in one platform to optimize cash flow and eliminate exorbitant rates, hidden fees, and long contracts. Our mission is to revolutionize money management for trucking companies and help them save money while growing their businesses. We're looking for someone to join our Operations team who will own the full transaction lifecycle - from invoice processing through to post-funding reconciliation while collaborating cross-functionally to keep operations running accurately and on time. This role is ideal for someone who combines operational precision with a proactive mindset in a fast-paced fintech environment.

Requirements

1–3 years of experience in operations, invoicing, payments, or a related role
Strong attention to detail and a track record of accuracy under pressure
Clear and confident communicator, both written and verbal
Proficiency in Excel and comfort with data analysis tools
Able to prioritize effectively and deliver on deadlines without sacrificing quality
A self-starter with a collaborative, team-first mindset
Comfortable with ambiguity and always looking to improve the process

Nice To Haves

Background in financial services, freight, or a high-volume transactional environment is a plus
experience with SQL or BI tools is a plus

Responsibilities

Process and verify invoices for factoring eligibility, ensure documentation accuracy, and resolve related escalations in a timely manner
Investigate and resolve post-funding exceptions including payment discrepancies and misapplications
Monitor outstanding balances and conduct third-party outreach to resolve open items
Identify and escalate risk signals across client and counterparty accounts
Manage daily and weekly alert-based workflows and outreach queues with consistency and accuracy
Maintain data integrity across internal systems and keep records current and audit-ready
Partner with risk and service delivery teams to drive issue resolution
Contribute to process improvement and help strengthen operational documentation and standards