Investor Services Administrator

Hedgeserv • Dallas, TX

2d • Hybrid

About The Position

The Investor Services Administrator works in HedgeServ’s Investor Services Department, executing tasks within established guidelines and procedures under the supervision and guidance of a supervisor and manager. The role receives induction training, compulsory AML/KYC training, optional training, and client-specific training. HedgeServ uses a client-focused structure, so the administrator should be flexible and adapt to changing client structures and requirements; assigned tasks may vary and may be expanded. The position is hybrid and based out of the Dallas, Texas, or Raleigh, North Carolina office. Visa sponsorship is not offered at this time.

Requirements

• Degree in Accounting, Finance, Legal, or Business.
• At least 1 year of relevant internship or full-time experience.
• Flexibility in approach and work ethic.
• Focused and results-oriented.
• Self-motivated, with the ability to work independently and as part of a team.
• IT literate.
• Strong verbal and written communication skills.
• Strong analytical skills.

Nice To Haves

• Knowledge of hedge fund structures.
• Experience with private equity funds.

Responsibilities

• Review investor transaction instructions to ensure all required information is provided and follow up with investors for clarification when needed.
• Obtain fully executed transaction instructions from investors.
• Ensure investors provide subscription proceeds on time.
• Ensure investors provide appropriate AML/KYC and FATCA/CRS documentation.
• Enter investor transactions in HedgeInvestor®, HedgeServ’s proprietary Investor Services System.
• Reconcile the subscription/redemption bank account daily and notify the supervisor of discrepancies.
• Prepare wire transfers to Prime Brokers and investors, and for fee payments.
• Prepare investor reports, including Investor Statements and Contract Notes, for distribution to investors.
• Prepare client reports, including Capital Activity Reports, ERISA Reports, and Authorised Share Capital Reports, for distribution to clients.
• Respond to general investor requests, including duplicate statement requests, enquiries about previous transaction activities, and performance requests, while ensuring communications are with authorized persons.
• Distribute fund performance information in line with client requirements.
• Prepare investor audit requests.
• Establish good working relationships with other HedgeServ departments.

Benefits

• Remote and hybrid working arrangements.
• Fully paid comprehensive health and well-being benefits.
• Career development framework with structured learning paths, training, and progression plans.
• Leadership development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level