Analyst, Investor Services
About The Position
Ares Management is hiring an Analyst for the Global Client Solutions (GCS) team in New York, NY. Investor Services is expanding to support the firm’s fundraising and client-service objectives. The team serves as a centralized point of contact for external clients, internal teams, and service providers on investor data, onboarding, inquiry management, and data rooms across Ares business lines, including credit, private equity, real assets, infrastructure, secondaries, and strategic initiatives. The Analyst will maintain investor data and data rooms, support onboarding, coordinate with internal and external teams, and assist with administrative tasks and projects. As part of a new team defining processes, building technology, and launching enterprise-wide functions, the role calls for a dynamic, adaptive, and proactive professional who can identify improvements to new and existing processes.
Requirements
- College graduate with an outstanding academic record.
- 1–3 years of professional experience in a fast-paced, self-driven role, preferably in investment or wealth management, business management or strategy, consulting, and/or financial services.
- Strong Microsoft Office skills, especially Excel and PowerPoint.
- Strong teamwork and collaboration skills, with willingness to assist with varied tasks.
- Eagerness to learn and grow within the alternative investment industry.
- Critical thinking and creative troubleshooting skills.
- Ability to manage multiple priorities and requests from internal and external stakeholders.
- Ability to prioritize and multitask under pressure and across time zones.
- High attention to detail and client experience.
- Integrity in protecting sensitive client information.
- Outstanding presentation, communication, writing, and interpersonal skills.
Nice To Haves
- Experience with Salesforce and/or Intralinks.
- Experience in customer service.
- Experience working with alternative asset classes.
- Spoken or written multilingual proficiency.
- Experience with Visio.
Responsibilities
- Work with Relationship Management and Product Management teams globally to streamline and centralize processes across Finance, Accounting, Legal, Tax, Compliance, and Technology.
- Capture investor data during onboarding and maintain it throughout the investor lifecycle.
- Respond to and resolve investor-related inquiries and requests in a timely manner.
- Identify complex cases or queries and escalate them to senior team leads.
- Reconcile data to Fund Administrators’ records and follow procedures to resolve discrepancies.
- Manage investor data rooms, including setup and document and contact maintenance.
- Support investor onboarding, including review of subscription agreements, AML/KYC, regulatory, and tax documents.
- Assist in developing, implementing, documenting, and training others on workflows and procedures, using technology to improve processes and drive change.
- Build relationships across the firm and with external vendors to support collaboration and promote best practices across business operations groups.
Benefits
- Comprehensive medical and prescription drug plans
- Dental and vision plans
- 401(k) program with company match
- Flexible Spending Accounts (FSA)
- Healthcare Savings Accounts (HSA) with company contribution
- Basic and voluntary life insurance
- Long-term and short-term disability insurance
- Employee Assistance Program (EAP)
- Commuter benefits for parking and transit
- Access to a medical advisory team
- Mental health app with coaching, therapy, and psychiatry
- Mindfulness and wellbeing app
- Financial wellness benefit with access to a financial advisor
- New parent leave
- Reproductive and adoption assistance
- Emergency backup care
- Matching gift program
- Education sponsorship program
- Discretionary performance-based bonus
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
