Analyst, Investor Operations
About The Position
The Analyst will be a member of the Investor Services / Investor Operations team within Institutional Client Solutions and will support the day-to-day servicing and operational needs of Bayview’s institutional investors. The role will work closely with members of Institutional Client Solutions and teams across Finance, Accounting, Legal, Tax, Compliance and Technology, as well as Fund Administrators and other external service providers. This role provides broad exposure to the investor lifecycle and is an opportunity to develop a strong understanding of alternative asset management, fund structures and investor operations.
Requirements
- Bachelor’s degree required.
- 1-3 years of relevant experience.
Responsibilities
- Support investor onboarding, including the review and coordination of subscription agreements, AML/KYC, tax and regulatory documentation.
- Capture and maintain investor, account and ownership information throughout the investor lifecycle.
- Respond to day-to-day investor servicing requests and coordinate with internal teams and Fund Administrators to resolve outstanding items.
- Maintain investor contacts, account information and related records across Salesforce and other relevant systems.
- Support subscriptions, capital calls, distributions, redemptions, transfers and investor elections.
- Track investor activity and maintain accurate internal records.
- Reconcile investor and capital-activity data against Fund Administrator and Accounting records and assist with resolving discrepancies.
- Support the coordination of investor statements, capital reporting, estimates, audit confirmations and other recurring reporting.
- Assist with Operational Due Diligence questionnaires, meetings, follow-up requests and supporting documentation.
- Coordinate information across Finance, Accounting, Legal, Tax, Compliance, Technology and other internal teams.
- Respond to investor inquiries and escalate more complex questions to senior team members as appropriate.
- Support investor access to Fund Administrator portals and data rooms, including setup, permissions and ongoing maintenance.
- Work with Fund Administrators and other service providers on routine investor-related matters and deliverables.
- Assist with identifying and resolving outstanding operational items.
- Assist with documenting and improving Investor Operations workflows and procedures.
- Support implementation and testing of new processes and technology.
- Identify opportunities to streamline recurring tasks and improve data quality.
- Develop a strong working knowledge of Bayview’s funds, investor terms and operational processes.
Benefits
- opportunity for bonus compensation
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
