Investor Services Administrator

HedgeServ • Dallas, TX

4d • Hybrid

About The Position

HedgeServ is seeking an Investor Services Administrator to carry out tasks in the Investor Services Department under the supervision and guidance of a supervisor and manager, following HedgeServ guidelines and procedures. The role is hybrid and based in the Dallas, Texas, or Raleigh, North Carolina office. Visa sponsorship is not offered at this time.

The successful candidate will work within HedgeServ’s client-focused structure, adapting to varying client structures and requirements. Responsibilities may change or expand over time. The role includes induction training, compulsory AML/KYC training, optional training, and additional client-specific training provided by the team supervisor and manager.

Requirements

• A degree in Accounting, Finance, Legal, or Business.
• At least 1 year of relevant internship or full-time experience.
• Flexibility in approach and work ethic.
• A focused and results-oriented approach.
• Self-motivation and the ability to work independently and as part of a team.
• IT literacy.
• Strong verbal and written communication skills.
• Strong analytical skills.

Nice To Haves

• Knowledge of hedge fund structures.
• Experience with private equity funds.

Responsibilities

• Review investor transaction instructions for completeness and follow up with investors for clarification where needed.
• Obtain fully executed transaction instructions from investors.
• Ensure investors provide subscription proceeds on time.
• Ensure investors provide appropriate AML/KYC documentation.
• Ensure investors provide appropriate FATCA/CRS documentation.
• Input investor transactions into HedgeInvestor®, HedgeServ’s proprietary Investor Services System.
• Reconcile the subscription/redemption bank account daily and notify the supervisor of discrepancies.
• Prepare wire transfers to Prime Brokers and investors, and for payment of fees.
• Prepare investor reports, including Investor Statements and Contract Notes, for distribution to investors.
• Prepare client reports, including Capital Activity Reports, ERISA Reports, and Authorised Share Capital Reports, for distribution to clients.
• Respond to general investor requests, such as requests for duplicate statements, enquiries about previous transaction activity, and performance requests, while ensuring communications are with authorized persons.
• Distribute fund performance in line with client requirements.
• Prepare investor audit requests.
• Establish good working relationships with other HedgeServ departments.

Benefits

• Remote and hybrid working arrangements.
• Fully paid comprehensive health and well-being benefits.
• Career development framework with clear career trajectories, structured learning paths, training, and progression plans.
• Leadership development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level