Investor Reporting Analyst II (On-site)

Newrez•Coppell, TX

3d•Onsite

About The Position

The Investor Reporting Analyst II handles daily and monthly reporting, remittances, and reconciliation activities for assigned Fannie Mae, Freddie Mac, Ginnie Mae, or private investor portfolios. The role prepares and reviews investor reports, remittances, cash movements, and accounting entries in accordance with applicable agreements, and ensures remittance wires are accurate and completed on time. It also investigates investor issues, reporting exceptions, reconciliation items, and operational or data problems, then works toward timely resolution and process improvements. The analyst provides guidance and oversight to less senior team members and contributes to process documentation, automation, and analytical insights. The position supports investor and customer satisfaction, maintains procedures and controls, assists with audits, and handles ad-hoc reporting or research as directed. The role makes heavy use of Microsoft Excel and requires an understanding of pooling and servicing agreements or GSE Servicing Guides. Employees must have a smartphone that meets company security standards and can install apps such as Microsoft Authenticator; employment is contingent on this requirement.

Requirements

High school diploma or equivalent required.
2–4 years of mortgage servicing experience required.
Advanced Microsoft Excel experience required.
Strong math skills.
Knowledge of basic accounting principles and practices.
Solid analytical skills, particularly in assessing the probability and impact of an internal control weakness.
Ability to build strong stakeholder relationships, learn quickly, be flexible, and think strategically.
Strong communication skills for interacting with senior management and other business units.
Working understanding of operational risks and related controls.
Strong organizational and time-management skills.
Ability to manage multiple tasks and shift priorities to meet reporting deadlines while maintaining accuracy and strong attention to detail.
Self-motivation and strong organizational skills.
Ability to have a smartphone that meets company security standards and can install apps such as Microsoft Authenticator; employment is contingent on this requirement.

Nice To Haves

Bachelor’s degree in Accounting or Finance.
Prior investor reporting experience.
SQL or other database reporting experience.
Servicing Director knowledge.
Understanding of pooling and servicing agreements or GSE Servicing Guides.

Responsibilities

Perform daily and monthly activities for assigned Fannie Mae, Freddie Mac, Ginnie Mae, or private investor portfolios, including remittances, cutoff reporting, and reconciliations for all remittance types.
Prepare and review monthly investor reports and remittances, related cash movements, and accounting entries in accordance with agreements.
Ensure remittance wires are completed accurately and on time.
Calculate interest and percentages, balance accounts, perform routine arithmetic, identify mathematical errors, and compute rates, ratios, and percentages, including drafting and interpreting bar graphs.
Prepare and submit monthly remittances for assigned portfolios within applicable deadlines.
Investigate, reconcile, and resolve investor issues and reporting exceptions in a timely manner.
Research operational, reporting, and data issues and present solutions or process improvements to management.
Provide customer service, support investor satisfaction, and manage scorecard performance where applicable.
Facilitate remittance-related general ledger journal entries as required.
Maintain and follow procedures and controls within the monthly process.
Assist with internal and external audits.
Use Microsoft Excel for data analysis and reporting.
Research variances and open items identified through reconciliation.
Handle ad-hoc reporting or research as directed by management.
Provide guidance and oversight to less senior team members and help develop process documentation, automation, and analytical insights.
Perform related duties as assigned by management.